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Sears Fulfills Customers' Wishes and Offers Popular Layaway Program

BDF

By BDF
in 2008

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BDF

BDF

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NOT AVAILABLE AT ALL STORES

 

Just in Time for the Holidays, Sears Kicks off Layaway Starting Sunday,

Nov. 16

 

HOFFMAN ESTATES, Ill., Nov. 12 /PRNewswire-FirstCall/ -- When Sears

asked its customers what they wished for this holiday season -- they said

they wanted more ways to make the holidays special. To fulfill these wishes

and make gift giving even easier and more accessible for families on a

budget, Sears today announced it will offer layaway on a wide selection of

merchandise. Beginning Sunday, Nov. 16, Sears will enable customers to

reserve the best merchandise, pay in installments and pick up the items

just in time for the holidays.

 

"Our customers are talking and Sears is listening! Not only did we hear

feedback from our customers, but we saw the very positive response to our

sister retailer's -- Kmart -- layaway program," said Don Hamblen, Sears'

chief marketing officer. "In this difficult economic climate, extending the

layaway program at Sears is an easy decision and one that we hope will

provide additional value to our customers."

 

Sears will offer an extensive range of merchandise for layaway, from a

wide Craftsman* tool selection and lawn & garden equipment, to toys,

apparel, jewelry and fitness equipment. The Sears layaway program is

similar in scope to the Kmart program, yet provides customers with the

opportunity to take advantage of Sears' products that may not be available

at Kmart. The Sears layaway program will be available in Full Line and

Sears Hardware Stores.

 

"We want our valued Sears customers to be able to stay within their

holiday budgets this year. We're making that happen by offering the

benefits of layaway, as well as Early Black Friday pricing -- all starting

this weekend," said Hamblen.

 

The final day to add new merchandise to layaway will be Dec. 22, 2008.

Additionally, holiday merchandise must be paid in full by Dec. 23, 2008.

The layaway program does not affect the existing Fine Jewelry program.

Layaway fees do apply and layaway is not available at all Sears stores. The

total down payment for layaway must be $15 or 20 percent, whichever is

greater. Please visit sears.com/layaway for more information.

 

*Also available at Kmart.

 

About Sears Holdings Corporation

 

Sears Holdings Corporation (Nasdaq: SHLD) is the nation's fourth

largest broadline retailer with over $50 billion in annual revenues and

approximately 3,800 full-line and specialty retail stores in the United

States and Canada. Sears Holdings is the leading home appliance retailer as

well as a leader in tools, lawn and garden, home electronics and automotive

repair and maintenance. Key proprietary brands include Kenmore, Craftsman

and DieHard, and a broad apparel offering, including such well-known labels

as Lands' End, Jaclyn Smith and Joe Boxer, as well as the Apostrophe and

Covington brands. It also has Martha Stewart Everyday products, which are

offered exclusively in the U.S. by Kmart and in Canada by Sears Canada. The

company is the nation's largest provider of home services, with more than

13 million service calls made annually. For more information, visit Sears

Holdings' website at http://www.searsholdings.com.

 

 

Sears Layaway Policy

-- Program available in Full Line and Sears Hardware Stores (not available

in Automotive, Dealer, Outlet Stores)

-- Eligible merchandise: must be in-store merchandise. Excludes Home

Electronics, Home Appliances, Automotive Merchandise, Consumables,

Beer/Wine, Licensed Business, Gift Cards and Doorbusters/Early Open

Specials.

-- Does not affect existing Fine Jewelry layaway program (6/12 mos)

-- Total down payment of $15 or 20%, whichever is greater

-- $5 non-refundable service fee in all states except Maryland ($1)

-- $10 cancellation fee will apply

-- Program launches storewide on Sunday, Nov. 16

-- Last day to add new layaways is Monday, Dec. 22nd

-- Layaways must be paid in full by Tuesday, Dec. 23rd

 

SOURCE Sears Holdings Corporation

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mom2maddynsky27

mom2maddynsky27

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I believe Kmart's policy does as well.

 

I'm surprised Sears took this long to implement a layaway policy, but I'm not surprised considering that they're owned by the same company as Kmart.

i was just hoping to get the washer and dryer (orginal plan was for bf) but then i saw the friends and family sale and got excited. except i have to wait for dh's bonus check. which we thought was this week but is not till next week. so when i saw layaway i was excited again till i saw they were excluded. guess i just got to wait again.

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zooskoo

zooskoo

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I just clicked on the link also no doorbusters or early bird specials, you have to read the fine print

Probably a good thing--can you imagine how much longer it would take to get through the lines if everyone was putting the Door Busters in layaway?

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zooskoo

zooskoo

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Sears Layaway Program

LAYAWAY FAST FACTS

Layaway Fast Facts:

• Sears Layaway Program is available in Sears Full Line, Sears Hardware, Sears Grands

and Sears Essential Stores (not available in Automotive, Dealer, Outlet Stores, or on

Sears.com)

• Layaways begin on Friday, November 14, 2008.

• Must be In-Store Merchandise. Rain Check (merchandise on sale but out of stock) and

special orders can be put on layaway only after the item arrives in the store. Exclusions

are listed below as “Unauthorized Merchandise”

• Apparel Clearance is allowed

• Does not affect existing Fine Jewelry layaway program (6/12 mos)

• The Non-refundable Service Fee on all new Layaway contracts is $5, except Maryland

which is $1.

• The Cancellation Fee on all Layaways is $10.

• Down Payment is minimum of $15 or 20% (whichever is greater)

• The Down Payment is collected when merchandise is put into Layaway

• As long as payment is on time, the merchandise will be held for you until December

23rd, 2008.

Note: Maryland layaway fee law is as follows:

• Layaway is subject to a single non-refundable service fee after seven (7) days.

• $1 service fee will be charged on total merchandise up to and including $500.

• $5 service fee will be charged on total merchandise that exceeds $500.

• Tax will be charged on the fee amount.

UNAUTHORIZED MERCHANDISE

The following merchandise cannot be put in Layaway:

• Home Electronics

• Home Appliances

• Automotive Merchandise

• Consumables

• Doorbusters/Early Open Specials

• Licensed Business (ie: Optical, hearing aids, etc.)

• Gift Cards

• Beer and wine

• Flammable products and fuel

• Food and other perishable merchandise

• Live plants and horticulture

• Oil and chemical based products

• Photo Finishing and Portrait Studio pictures

• Chemicals

• Gas additives

• Magazines

• Paint thinner

• Pool chemicals

• Cellular phones and beepers

• Personal Computers

LAYAWAY TRANSACTION RULES

• Down payment must be in cash, but final payment can be one or any combination of

these acceptable payment options: cash, check, credit card (Sears card, Visa,

MasterCard, Discover, American Express), debit card, Sears Gift Card, Sears Cash Card,

coupons or EBT Cash (Note: EBT food stamps are not allowed).

• No partial pickups or partial cancellations of merchandise

• Person initiating Layaway must be the same person finalizing Layaway. A picture ID is

required for all new Layaways, pickups and refunds.

• Customers can receive only one price adjustment on advertised items within fourteen (14)

days of the initial Layaway date.

• No price adjustments are allowed on clearance items or Holiday merchandise. Customers

can receive only one price adjustment on advertised items within fourteen (14) days of

the initial Layaway date.

• Partial refunds will be completed when you come in for the final payment .

• All layaways must be paid in full by Tuesday, December 23rd, 2008.

• No “New” Layaways will be accepted after Monday, December 22th, 2008.

• Stores will cancel and return all layaways to stock by Friday, December 26th, 2008

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