JennyWLS Posted January 5, 2008 Share Posted January 5, 2008 Well, I got my Visa gift card for the Hasbro rebate and they only gave me the rebate for the Monopoly game ($3) and then I got a letter the next day saying it was limit one per household and that I wouldn't be getting the rebate on the Heroscape game ($5). Not sure why I wouldn't be eligible since I submitted both on one form and in one envelope. Of course when I try to email customer service it gives me an "instant answer" and tells me to call Wizards of the Coast. It's only $5, but I spent a LOT of money on Heroscape stuff for my son this Christmas, so it bothers me Link to comment Share on other sites More sharing options...
bethanykay6 Posted January 6, 2008 Share Posted January 6, 2008 that sucks. I bought the chutes and ladders, candyland and 2 memory games. Although I only did one memory game on the list of upc's since it was 1 per household. I hope I get all mine back. If not that mega sucks! Are you planning on calling? Link to comment Share on other sites More sharing options...
JennyWLS Posted January 6, 2008 Author Share Posted January 6, 2008 I am going to call tomorrow and see. I found another website (gotta love Google) of people who were complaining about Hasbro rebates and they posted a phone number to call Link to comment Share on other sites More sharing options...
hpowers Posted January 7, 2008 Share Posted January 7, 2008 I believe the form even gives a total area at the bottom. Why else would they have you total it if you can't have more than one on a form. Link to comment Share on other sites More sharing options...
okiemom00 Posted January 7, 2008 Share Posted January 7, 2008 I just mailed mine in a few days ago and I thought it was one submission per house, but up to as many different games. I had Connect 4 and Battleship and I think they were $2 each. So since your rebates were $5 and $3, and they they were only giving you a rebate for one, couldn't they have at least given you the one for $5? Hasbro!! Link to comment Share on other sites More sharing options...
figarotigger Posted January 7, 2008 Share Posted January 7, 2008 Call the 800#. Last year my rebate should have been $3 and I was only sent $2. I called and was sent 5 coupons for $3 off of any Hasbro product!!! Now I know that the Spiderman action figures (including motorcycles) are Hasbro-not just the games. This was a fantastic response-I've never been so happy to have a rebate error. When I called, I agreed to ONE coupon-this was a jackpot. Link to comment Share on other sites More sharing options...
fluffkin79 Posted January 8, 2008 Share Posted January 8, 2008 I did the Hasbro rebate last year on several different games - all on 1 form. Everything came back as it should have. Hasbro seems intent on losing customers this year. Link to comment Share on other sites More sharing options...
JennyWLS Posted January 8, 2008 Author Share Posted January 8, 2008 I called and apparently the error was because I submitted receipts from 2 stores, so they got entered as 2 rebates. The rep quickly fixed it while I was on the phone with her and told me that I'll get the $5 rebate card in about 4 weeks. Link to comment Share on other sites More sharing options...
mom2monkiesx3 Posted January 9, 2008 Share Posted January 9, 2008 I got my $12 today I got the Games at Amazon for like $2-4 dollars each so this is amazing to me lol! Hopefully they got the bugs out because mine was fine! Link to comment Share on other sites More sharing options...
Fishboysmom Posted January 23, 2008 Share Posted January 23, 2008 Got my $10 rebate today. No problems here. Link to comment Share on other sites More sharing options...
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