Kandy Posted November 24, 2007 Posted November 24, 2007 My CC online order arrived today via mail.... OMG i am shocked I even got them. There was a HUGE sticker on the outside it says Thank you for your CC order. SKU# 1234567890- Star Wars The Complete Saga for Wii SKU#2345678901-Paper Mario for the Wii. I am so GLAD i checked the mail today instead of the kiddos. BE ON THE LOOKOUT FOR ORDERS IF YOUR KIDDOS CHECK THE MAIL
scrapbookingtra Posted November 24, 2007 Posted November 24, 2007 Wow - I'm amazed at that. They actually listed what was IN the package on the outside? Why would they do that.....it could have pretty easily not even made it to your house.....Did I say I was shocked?
Shann Posted November 24, 2007 Posted November 24, 2007 wow that is crazy! I wonder if that was a big mistake, maybe call and ask b/c there is a good possibility it might have not made it especially with everyone knowing what the contents were.
HAnderson Posted November 24, 2007 Posted November 24, 2007 i cant believe that they posted what was in the package on the outside of the package especially at this time of year when it is a pretty good chance its a gift. Besides that anyone could figure out what was in the box and just take it. CC should think about changing that.
Kandy Posted November 24, 2007 Author Posted November 24, 2007 back of package (full size)http://i9.photobucket.com/albums/a54/Excior/100_1737.jpg Back of package (up close) http://i9.photobucket.com/albums/a54/Excior/100_1738.jpg
bayhaysay Posted November 24, 2007 Posted November 24, 2007 Oh that's great. I'm expecting 5 DS games and 1 GBA game from them in the next few days. I'm really glad your stuff arrived ok.
amyers12345 Posted November 24, 2007 Posted November 24, 2007 That looks like a screw-up in shipping to me. Typically when they print the packing lists, it is on label paper, and the other half is the shipping label. Someone probably thought they needed to stick on all stickers. That is crazy, I'm glad your kiddos didn't find it. I would call them, to prevent further problems.
bpr Posted November 24, 2007 Posted November 24, 2007 My last package from them about two weeks ago was the same way.
alimfp Posted November 24, 2007 Posted November 24, 2007 WHOA! I'd be complaining to them. They should at least warn people before we purchase the items (sort of like how Amazon will say on bigger items that it will arrive in the original box and therefore we can easily see what is inside).
Kandy Posted November 24, 2007 Author Posted November 24, 2007 I called them - THE 1ST LADY HUNG UP ON ME after I told her, I wanted a supervisor because she told me to go to the STORE and Complain and exchange the GAMES WTH. 2nd lady told me well you got your package, they dont control the warehouse, somestuff (oversized) ships in the orginal box *well duh, I can see a big tv or such going in the org box* I told her it was uncalled for to have a packing list on the outside of the box, we are not shipping international and do not need custom forms so there is no need to list what is in the package. Her reply was well It's the HOLIDAYS BE GLAD YOU GOT THEM IN THE FIRST PLACE...HAPPY HOLIDAYS GOOD BYE.
shanni Posted November 24, 2007 Posted November 24, 2007 That happened to me once with Buy.com, it was a super sized bratz doll and it was written in huge letters all of the side of the box, I wasn't happy!
alimfp Posted November 25, 2007 Posted November 25, 2007 WOW. CC is really going down the drain. I can't believe the horror stories I'm reading on this forum and another forum.. crazy.
vbamother Posted November 26, 2007 Posted November 26, 2007 I called them - THE 1ST LADY HUNG UP ON ME after I told her, I wanted a supervisor because she told me to go to the STORE and Complain and exchange the GAMES WTH. 2nd lady told me well you got your package, they dont control the warehouse, somestuff (oversized) ships in the orginal box *well duh, I can see a big tv or such going in the org box*I told her it was uncalled for to have a packing list on the outside of the box, we are not shipping international and do not need custom forms so there is no need to list what is in the package. Her reply was well It's the HOLIDAYS BE GLAD YOU GOT THEM IN THE FIRST PLACE...HAPPY HOLIDAYS GOOD BYE.The one I got evidently didn't HAVE a supervisor...she wouldn't let me talk to one! Kept putting me on hold and coming back herself ("what is problem?"). This is the worst company in the world to do business with..never again for me.
dgagnon Posted November 26, 2007 Posted November 26, 2007 The exact thing happend with my last purchase from cc. Thank goodness I was at home, they shipped my order in three separate shipments all of them listing what was inside the box. I was shocked that they left a box on my front door with Wii listed on the box. My UPS guy will not knock on the door or ring the bell he just drops and runs. The other two items came by regular mail and they had their contents listed as well. I think this is just their new method........
tdanette Posted November 26, 2007 Posted November 26, 2007 I called them - THE 1ST LADY HUNG UP ON ME after I told her, I wanted a supervisor because she told me to go to the STORE and Complain and exchange the GAMES WTH. 2nd lady told me well you got your package, they dont control the warehouse, somestuff (oversized) ships in the orginal box *well duh, I can see a big tv or such going in the org box*I told her it was uncalled for to have a packing list on the outside of the box, we are not shipping international and do not need custom forms so there is no need to list what is in the package. Her reply was well It's the HOLIDAYS BE GLAD YOU GOT THEM IN THE FIRST PLACE...HAPPY HOLIDAYS GOOD BYE. I've never had a lot of dealings with CC but this certainly is discouraging! BTW my BuildaBear order just came in- with their logo written all over the package What a bunch of ding-a-lings
bpr Posted November 27, 2007 Posted November 27, 2007 BTW my BuildaBear order just came in- with their logo written all over the package What a bunch of ding-a-lings Who do they think is seeing the box? Mailmen and delivery guys:cheesy:, thats it! They don't care. What a bunch of ding-a-lings
alimfp Posted November 27, 2007 Posted November 27, 2007 (I have to put a note up on my door telling UPS, USPS, Fed Ex and DHL to NOT ring the bell. When they do, the kids open it, get the package and.. OPEN IT! Grr.)
racerfan Posted November 27, 2007 Posted November 27, 2007 Imagine my surprise last year when the TV I ordered from CC was left out on my driveway facing the street for the world to see. No doorbell, nothing. When I left the house I found it. I wonder what would have happened if I did not find it and a neighbor did. I now have them send everything to my PO Box even when they complain about it.
princez916 Posted November 27, 2007 Posted November 27, 2007 My CC online order arrived today via mail.... OMG i am shocked I even got them. There was a HUGE sticker on the outside it says Thank you for your CC order. SKU# 1234567890- Star Wars The Complete Saga for WiiSKU#2345678901-Paper Mario for the Wii. I am so GLAD i checked the mail today instead of the kiddos. BE ON THE LOOKOUT FOR ORDERS IF YOUR KIDDOS CHECK THE MAIL I got two shipments yesterday and had the exact same label on the outside (different items). I couldn't believe it either! That has to be the stupiest thing I have ever seen. I have been trying to call CC because I bought Assassian's Creed for ps3 and Mario Strikers for Wii, both are supposed to come with a $10 CC gift card. I only got the card (email version) for Assassian's Creed, but never got one for Mario Strikers. I called yesterday, got some foreign guy who didn't understand what I was talking about and transferred me into the automated billing system. Now when I call I get "we are experiencing technical difficulties so try your call later". This has been since yesterday afternoon. Why do they have you press 1 for English and then some person who barely speaks English gets on the phone?????
amyaj Posted November 27, 2007 Posted November 27, 2007 Hmm, I got my box yesterday so I will have to look and see if I have that on it. I think it's stupid they are doing it and are just inviting theives to steal packages.
randiecipper Posted November 27, 2007 Posted November 27, 2007 AHHHHHH. Had this problem with the satellite company, I kept getting outsourced to India. The solution? Press whatever number for Spanish and presto, you get a line in the US, then when the person comes on, apologize for hitting the wrong number and they transfer you in state....
princez916 Posted November 27, 2007 Posted November 27, 2007 AHHHHHH. Had this problem with the satellite company, I kept getting outsourced to India. The solution? Press whatever number for Spanish and presto, you get a line in the US, then when the person comes on, apologize for hitting the wrong number and they transfer you in state.... Now that's an idea I'm gonna have to try!!
AndreaInNC Posted November 28, 2007 Posted November 28, 2007 One of my boxes came yesterday - the sticker was on the inside of the box on the flap. Glad I saw it before I put the box out for recycling. Maybe it's just when they send it in an envelope?
AndreaInNC Posted November 28, 2007 Posted November 28, 2007 AHHHHHH. Had this problem with the satellite company, I kept getting outsourced to India. The solution? Press whatever number for Spanish and presto, you get a line in the US, then when the person comes on, apologize for hitting the wrong number and they transfer you in state.... oh that's clever!
princez916 Posted November 28, 2007 Posted November 28, 2007 I'm getting a little worried. I received two packages from CC on monday, but nothing since. The packages I received are split orders. When I check my account it says the packages I received were shipped on the day I received them? The other package was shipped on 11/23 and has not been received. I'm worried it may have been taken since they have the contents listed on the outside of the package.
ICF Posted November 28, 2007 Posted November 28, 2007 One of my boxes came yesterday - the sticker was on the inside of the box on the flap. Glad I saw it before I put the box out for recycling. Maybe it's just when they send it in an envelope?That's the way mine came as well.
jelee3 Posted November 28, 2007 Posted November 28, 2007 The same thing happened to me yesterday. My 19" LCD TV was left on my front porch in front of the door in the TV box- no additional packaging- with a label on it just like the one above.
crystalp Posted November 28, 2007 Posted November 28, 2007 Thats just crazy! They shouldnt be able to ship items like that. You should call and complain about the treatment you received from customer service as well. Maybe they would like to be jobless on the holidays! Ughh! Im glad, however, that your kids did not see the package.
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