I think Kohl's really messed up when they changed the program to only VIP cardholders getting free shipping! Not to mention only some people getting the 30% off!
Their exclusions are overwhelming and MVC exclusive promotions trim sales, but, yes, personalized codes were kind of the icing on the cake. A lot of people have always complained that Kohls marked stuff up before sales. I haven't seen that, but I have had sale items in my cart go off sale before codes became effective.
Probably did not help that the store became political last year as well. I will never forget the year Walmart cancelled Christmas -- no decorations on the lights in the parking lot, happy holidays greetings from the employees, and a general ban on Christmas references in ads and stores.
I also remember the Christmas decorations and greetings came back the next year.
I suspect Kohls will be bought by Amazon (they already do returns for Amazon) once Amazon decides it needs a chain of pickup/retail locations.
Edited by len_mullen, Jan 8, 2022 - 5:09 am.