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Kudos to My Walmart

blessedmamax7

By blessedmamax7
in 2009

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blessedmamax7

blessedmamax7

Posted
Posted
Went shopping at Walmart today with my 4 youngest children ages 7, 6, 5, and 2. I don't normally do this as they will drive me nuts. I usually leave them home with one of the teens. But none of them are home for a few days and so it's just me while DH is at work. Anyway we went in through the garden section and the kids saw the Christmas trees. I love Christmas and everyone gets a tree in their room. Well they had a blue tree and the boys decided they wanted it since the youngest daughter got a pink one last year when Christmas was over. So I said OK and we looked for one. None to be found. I went to the registar and the girl was nice and said she would scan it and see if they had some in the back. She did and said they had plenty. She was busy and said that she would get us one from the back after 12. I siad OK and we went shopping to get Thanksgiving stuff. Now mind you it was 10:45. So at a little after 12:00 we go back thinking she's had alot of time to get our tree. She was no longer checking ppl out, someone else was and so I asked for my tree and she looks at me and says rudely, I told you after 1:00. I said, no you said after 12:00 and she said well it's not going to be until after 1:00. She walked away and I just stood there and finally said, Fine we'll go to Big Lots and see if they have a blue tree. I don't know why you can't go and get me a dang blue tree! So we leave and I am pretty ticked. So on the way to Big Lots I call the store to complain. I am the customer after all! I ask for the manager and I proceed to tell him what happened. He apologized and said he was the new manager and that seemed to be the employees attitude towards customers and it would stop. He assured me when I came back in he himself would get me the tree. So I said we would head back over there as my boys really wanted the blue tree. So we get back and ask for him and here he comes from the back with the tree and says I will walk you to your car so you don't have any more problems. He then said he was GIVING us the tree for our time and effort of coming back. I was shocked! He walked us all the way out, handed the tree to my boys and said have a merry Christmas. So my kids are presently making a thank you card for him and they want to put up the tree and decorate it and take a picture and take it and give to him. I was totally shocked and pleased. Just had to share.
ourhappyfamily4

ourhappyfamily4

Posted
Posted

WOW!! that IS a shocker! But very Nice!

and that is sooo sweet of your boys, I think that is a good idea.

We all need to take the extra time to just be Nice to someone( all though out the year)

Hope your boys love their blue FREE Christmas tree!

mrstoots

mrstoots

Posted
Posted
That is a sweet story and I'm so glad you experienced it! If only more store managers would be like that, the world of retail would be a better place!:)
Mistygirl

Mistygirl

Posted
Posted

That is a great story! I hope the manager sets it straight with that employee. With the economy the way it is, there are lots of GREAT people looking for jobs.

 

I have to say that our Walmart has always given great CS!

Svuroo

Svuroo

Posted
Posted
That's a fantastic story but are you sure he worked there? I've never met anyone working for Walmart who was nice, helpful, or willing to give away something for free.
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