headlinenews Posted November 26, 2007 Share Posted November 26, 2007 Valued Staples Customer, Re: Item #: 718680 x1 COMPAQ PRESARIO C712NR NB PC Unfortunately, the inventory on the "while supplies last" item you ordered has been depleted due to high demand. We apologize for any inconvenience this may have caused. You were not billed for this item. We do offer similar products that you may find suitable. If you would like assistance finding an alternate item please call our customer service team at 800-333-3330, option 2 or you can place your order at www.staples.com. Thank you for choosing Staples. Staples Customer Service Link to comment Share on other sites More sharing options...
lindabacker Posted November 26, 2007 Share Posted November 26, 2007 Sorry Link to comment Share on other sites More sharing options...
vicmx1 Posted November 26, 2007 Share Posted November 26, 2007 Just curious because I too ordered that same computer. How far along in the order process did yours make it to. Right now my receipt says processing. I guess I'll just have to keep my fingers crossed!! Link to comment Share on other sites More sharing options...
Shann Posted November 26, 2007 Share Posted November 26, 2007 wow that really really bites, I'd be upset too I'm sorry Link to comment Share on other sites More sharing options...
superbad Posted November 26, 2007 Share Posted November 26, 2007 dude!!! what the **** is this>>!>!>!?!> im beyond pisssed right npow!!!!! Link to comment Share on other sites More sharing options...
headlinenews Posted November 27, 2007 Author Share Posted November 27, 2007 It's an email I received from staples. Basically my credit card has been charged and my order status showed the delivey date of 11/27. Of course, it's not there anymore, and I have not see a refund on my credit card Just curious because I too ordered that same computer. How far along in the order process did yours make it to. Right now my receipt says processing. I guess I'll just have to keep my fingers crossed!! Link to comment Share on other sites More sharing options...
vicmx1 Posted November 27, 2007 Share Posted November 27, 2007 I haven't yet received an email saying that mine has been canceled, so I'm still keeping my fingers crossed! Sorry that yours got canceled:( Link to comment Share on other sites More sharing options...
krissy904 Posted November 27, 2007 Share Posted November 27, 2007 it's not just the laptop. I got the same email for a flat screen HDTV that I bought for my husband (okay, maybe for me). I called today and they said they should have all of the orders processed by the end of tonight or at the latest tomorrow (time?) she couldn't even tell me if my item was available since they had so many pending orders. like you guys, I was already charged. Normally I would be upset, but it's not a big deal....another TV, another laptop..they'll be around. Last year I bought husband and son very inexpensive laptops on Dec. 7th at Bestbuy. The season's not over yet. Link to comment Share on other sites More sharing options...
dudeguy Posted November 27, 2007 Share Posted November 27, 2007 My order got canceled for the laptop , told me they'd put my order on B/O , ya......ok:mad: Link to comment Share on other sites More sharing options...
superbad Posted November 28, 2007 Share Posted November 28, 2007 My order got canceled for the laptop , told me they'd put my order on B/O , ya......ok:mad:they put your order on backorder???? Link to comment Share on other sites More sharing options...
Hank Monk Posted November 28, 2007 Share Posted November 28, 2007 That may be what the e mail said. But what they MEANT was, " ...we found out we can sell this item now for more than we offered it to you for. SO if you REALLY want to buy it, pony up another $ 320. Otherwise, we are out of stock. I got the same kind of run around from Circuit City. First it was "in stock", then "out of stock" . "Thank you for contacting circuitcity.com regarding items with a limited quantity. Depending on inventory availability, Circuit City may limit quantities per household on the sale of a particular item. Doing so helps us ensure better availability for all interested customers. If you were unable to purchase an item due to limited quantities, please check back with us, as our inventory is updated and expanded daily. Unfortunately, the promotion was only valid for a specified time frame, and the promotion cannot be honored retroactively. I apologize for any inconvenience this may cause you.To purchase any of our products, please call us at 1-800-843-2489." So when it was on sale $ 320 cheaper, it was suddenly "out of stock". The next day, the amazing delivery.... "in stock". "Go ahead and kick that football, Charlie Brown. I PROMISE I won't pull it away at the last minute so you fall on your butt." Link to comment Share on other sites More sharing options...
sanchoucsb Posted November 28, 2007 Share Posted November 28, 2007 Just to provide some balance here...I ordered the laptop and free printer on Friday morning and received them both yesterday. Obviously, this doesn't excuse them not filling everybody's order, but it is worth noting that at least some orders are being filled properly. Link to comment Share on other sites More sharing options...
superbad Posted November 28, 2007 Share Posted November 28, 2007 Just to provide some balance here...I ordered the laptop and free printer on Friday morning and received them both yesterday. Obviously, this doesn't excuse them not filling everybody's order, but it is worth noting that at least some orders are being filled properly.what time EST did you order your items? Link to comment Share on other sites More sharing options...
sanchoucsb Posted November 28, 2007 Share Posted November 28, 2007 what time EST did you order your items? About 4:00am EST. Link to comment Share on other sites More sharing options...
vicmx1 Posted November 28, 2007 Share Posted November 28, 2007 I too received mine yesterday. I placed my order about 5a EST. Sorry to everyone that got theirs canceled. Link to comment Share on other sites More sharing options...
superbad Posted November 28, 2007 Share Posted November 28, 2007 i am not giving up with this laptop... i will do whatever it takes to get it... if i have to call FTC, i will. this is just sooo unfair for the consumer... they cannot reason WHILE SUPPLIES LAST... why would they make the consumers "pay" for their own fault. they would not even offer any substitutes at all... Link to comment Share on other sites More sharing options...
headlinenews Posted November 29, 2007 Author Share Posted November 29, 2007 what time EST did you order your items?Transaction completed at 4:28am Eastern. Link to comment Share on other sites More sharing options...
nikjesdad Posted December 1, 2007 Share Posted December 1, 2007 They just offered me the Lenovo L 3000 for the same price w/ the free printer, rather have the Compaq but at least the runaround is over, I'd sugest calling them if you would settle for this deal instead Link to comment Share on other sites More sharing options...
superbad Posted December 5, 2007 Share Posted December 5, 2007 try calling them... they gave me an hp laptop! Link to comment Share on other sites More sharing options...
nikjesdad Posted December 5, 2007 Share Posted December 5, 2007 Which HP laptop? model # thanks Link to comment Share on other sites More sharing options...
superbad Posted December 5, 2007 Share Posted December 5, 2007 hp pavillion d6000 soemthing Link to comment Share on other sites More sharing options...
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