I had ordered my mom flowers from Proflowers.com for an early Christmas surprise (any time I order flowers for her I have them sent to work, even if it's earlier than the holiday, etc.). I usually use FTD, but when I was looking at their prices they wanted around $12 for delivery, then wanted to charge for a vase too! Any other time of the year, I don't experience with them. (I hope this is just a holiday thing and it's not going to stay like that
So I checked 1800flowers.com, and they were going the same route with charging around $12 for delivery and charging for a vase. I was going to give up, but I checked out Proflowers. They offered a free clear vase, but delivery was still $9.99.
I found a $10 off link, so with that it brought the arrangement I was looking at to $29.99, but I still didn't want to spend $40 on them if I didn't have to. I figured I'd keep looking around, or just not get flowers, whichever. Since I had begun the checkout, Proflowers sent me a 10% off link to use to complete my checkout. Alright, so my total came to just over $36 shipped.
I had them set to be delivered today. She won't be at work a full day tomorrow, and it cost extra to guarantee a morning delivery on Friday. My sister works with her, so she called this morning to tell me that the flowers came... BUT, they came without a vase, were not the right arrangement at ALL, and they were DEAD! (I had showed her the arrangement after ordering them.)
She ended up calling Proflowers and explaining to them what happened. They say they will ship out a fresh arrangement (of the proper arrangement) in a red vase (which is shown with the arrangement on the site, but the vase was $13 extra) and they will have it delivered tomorrow morning.
My sister said I could expect an email confirmation, but I had trouble getting online when I spoke to her. It's obviously working now, but I haven't received a confirmation. I do hope that the arrangement shows up tomorrow and that it's the right one (and not dead!).