jasmom87 Posted December 22, 2005 Share Posted December 22, 2005 I ordered 4 items for Christmas on December 5 figuring it would be long enough for their free delivery. Went into panic mode yesterday when they still were not shipped as I need them by December 23. I sent Amazon a e-mail and they advised that the items were shipped, upgraded to overnight delivery free and gave me a $10.00 coupon for future purchases. They have a customer for life because of their customer service. Kim:yelclap: Link to comment Share on other sites More sharing options...
phins_jazy Posted December 22, 2005 Share Posted December 22, 2005 wow! That's a pretty good deal! Link to comment Share on other sites More sharing options...
Booterbunz Posted December 22, 2005 Share Posted December 22, 2005 Wow, that's great!! Good to know that Amazon was so willing to keep you happy instead of being horrible about their customer service, especially at this time of the year! LOL Link to comment Share on other sites More sharing options...
ebony0421 Posted December 22, 2005 Share Posted December 22, 2005 That was nice of them. I've had good and bad experiences with Amazon. Link to comment Share on other sites More sharing options...
magickallight Posted December 23, 2005 Share Posted December 23, 2005 Amazon has REALLY let me down this year! I ordered a bake set for my daughter on the 5th - and it has still not arrived! They said it would be here between the 21st and the the 23rd - but the order still shows that it has not shipped and it's the 23rd! Emailed them yesterday and NO REPLY! Guess she will get an IOU this year. Link to comment Share on other sites More sharing options...
misshayley Posted December 23, 2005 Share Posted December 23, 2005 Amazon has REALLY let me down this year! I ordered a bake set for my daughter on the 5th - and it has still not arrived! They said it would be here between the 21st and the the 23rd - but the order still shows that it has not shipped and it's the 23rd! Emailed them yesterday and NO REPLY! Guess she will get an IOU this year.I had the same problem with a game I ordered for DH. I e-mailed them the day after it said it was suppose to ship, and then kept e-mailing them. I ended up getting the package upgraded to 2 day and the refunded my shipping charges. Keep e-mailing them, it does work. Link to comment Share on other sites More sharing options...
cloncar Posted December 23, 2005 Share Posted December 23, 2005 Well, I'm glad someone got a coupon for future purchases. I'm so upset with Amazon at the moment. I ordered a $850 camcorder for my Dad who is giving it as a Christmas present to my Mom for Christmas, and I ordered it weeks ago. I noticed that as we got closer and closer to Christmas, it had still not shipped, so I e-mailed them. They told me that there had been a delay in my order, but it would still be here by Christmas, but if I had not heard from them by the 22nd, to e-mail them back. Well, yesterday came, and it still showed that it had not shipped yet, so I e-mailed them back. I get an e-mail last night that told me they had a system error, and it was not going to make it by Christmas, and they couldn't even tell me when it might ship. System Error my foot! I've been checking the item for the past couple of days, only to find it saying that they are out of it! Sure, I could go out and find another one like it and refuse that one when it comes in, but who has that kind of money to spend twice. I'm so frustrated, and I didn't even get offered anything for the inconvenience, so I'm glad to see that they were nice enough to someone to try to make amends. Merry Christmas to everyone! Link to comment Share on other sites More sharing options...
jessnickkatieryan Posted December 23, 2005 Share Posted December 23, 2005 I have had bad experiences with Amazon and yes again this year, what they say qualifies for free shipping was nothing i wanted I like shopping there because they are cheaper but the shipping kills you Link to comment Share on other sites More sharing options...
herculesmomma Posted December 23, 2005 Share Posted December 23, 2005 I just e-mailed them as I noticed the camcorder I just ordered a few days ago dropped by another $5. I asked if I could get the lower price applied and they did it no problem! I would keep e-mailing them. They responded to my e-mail in a matter of hours! Link to comment Share on other sites More sharing options...
queenofshopping Posted December 23, 2005 Share Posted December 23, 2005 Amazon has REALLY let me down this year! I ordered a bake set for my daughter on the 5th - and it has still not arrived! They said it would be here between the 21st and the the 23rd - but the order still shows that it has not shipped and it's the 23rd! Emailed them yesterday and NO REPLY! Guess she will get an IOU this year.aww that stinks, nothing like that has ever happened to me tho...maybe it's bc it's coming thru toys r us? Link to comment Share on other sites More sharing options...
magickallight Posted December 23, 2005 Share Posted December 23, 2005 Amazon has REALLY let me down this year! I ordered a bake set for my daughter on the 5th - and it has still not arrived! They said it would be here between the 21st and the the 23rd - but the order still shows that it has not shipped and it's the 23rd! Emailed them yesterday and NO REPLY! Guess she will get an IOU this year.Guess what??? It showed up today! Amazon is back in my good graces again!YEAH!!!!!!!!!!!!!!!!!! :D Link to comment Share on other sites More sharing options...
ohio_gal1959 Posted December 23, 2005 Share Posted December 23, 2005 I just ordered the Thomas Picani Christmas tree yesterday for 49 bucks, and got up this morning to find it 39 bucks, I emailed them to see if they would give me the 10 diff. I sure hope so. Link to comment Share on other sites More sharing options...
ohio_gal1959 Posted December 23, 2005 Share Posted December 23, 2005 I just checked my email and no response from Amazon. Hummm Link to comment Share on other sites More sharing options...
hillbillyswife Posted December 23, 2005 Share Posted December 23, 2005 Wow! That is great! Link to comment Share on other sites More sharing options...
shanni Posted December 23, 2005 Share Posted December 23, 2005 I LOVE amazon.com, I can't even begin to figure out how much money I have saved with the free trial to amazon prime they gave me. I have done over 15 price adjustments there in the last 2 weeks, and it's never a problem. When I had promo code that I just couldn't get the site to accept, I called them, they did it manually and then sent me a 10 GC for my inconvience. Link to comment Share on other sites More sharing options...
jasmom87 Posted December 23, 2005 Author Share Posted December 23, 2005 My order showed up today as promised. :greenappl Link to comment Share on other sites More sharing options...
stacebabe Posted December 24, 2005 Share Posted December 24, 2005 I love Amazon. I was having trouble with a coupon code, and I have never in all my online shopping years had such a great experience with customer service. She was quick to assist with getting me the right price with the discount, she had it shipped so it came the next day. I love Amazon!!! Link to comment Share on other sites More sharing options...
TamiL Posted December 24, 2005 Share Posted December 24, 2005 Count me as an Amazon fan this year also! Hubby ordered my Xmas present on Friday and I got it Tuesday (am typing on it right now.......my first mac and its the "Apple" of my eye). I ordered a nice bag for it and a keyboard cover and they arrived Wednesday. I also ordered memory from Newegg.com on Monday and got it Wednesday. I am amazed at the quickness in delivery this year, atleast to my area. Link to comment Share on other sites More sharing options...
treasure60 Posted December 24, 2005 Share Posted December 24, 2005 I have to say that Amazon.com is the place I will keep shopping at with all the orders I placed this year only once did something go wrong. There are bound to be problems once in awhile I figure. They have so many orders in one day going through you have to expect it to happen. With all the money I save I can't complain. I love shopping through Amazon. I have been doing business with them for 5 years now. Link to comment Share on other sites More sharing options...
cloncar Posted December 24, 2005 Share Posted December 24, 2005 Don't get me wrong. I love shopping with Amazon too. I just hate that the mistake had to be made on that present...the most expensive thing I bought from there. By all means, I will continue to shop with them. Merry Christmas! Link to comment Share on other sites More sharing options...
Mommie2one Posted December 24, 2005 Share Posted December 24, 2005 My package came from Amazon yesterday at 5:06pm!! I was a bit panicked, but they did say by the 23rd it would arrive. NOW Im officially done and excited for everyone to open the gifts I bought Link to comment Share on other sites More sharing options...
SoCalCyclist Posted December 24, 2005 Share Posted December 24, 2005 Yea, they also overnighted a package, Saturday delivery even, for me free of charge. I certainly didn't expect that but I'll take it. Link to comment Share on other sites More sharing options...
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