speeddiva Posted December 14, 2013 Posted December 14, 2013 I received an email overnight from Kohl's apologizing for the delay in my order & the awful customer service and attached to it was a $25 gift certificate! The GC is good until 12/31/14.
kranky Posted December 14, 2013 Posted December 14, 2013 Had you been in contact with them about your order or did it show up out of the blue?
speeddiva Posted December 14, 2013 Author Posted December 14, 2013 I had tweeted how dissatisfied I was but I hadn't contacted them formally. I was really surprised to get it.
Tara3117 Posted December 15, 2013 Posted December 15, 2013 (edited) One of my friends got the same thing without complaining to Kohl's at all. Edited December 15, 2013 by Tara3117
msvagardener Posted December 15, 2013 Posted December 15, 2013 I received this also. I had sent an email inquiring about shipping status.
NovemberDiva Posted December 16, 2013 Posted December 16, 2013 I got the $25 too and I didn't formally complain to them just to y'all n my husband! Thanks kohls for making things right!
rachealb Posted December 17, 2013 Posted December 17, 2013 Got this too- my order took forever to get here, I assumed it was Fedex/UPS honestly (cuz of the storms). I came here to check and see if anyone else had received it to see if it was legit!
misshayley Posted December 17, 2013 Posted December 17, 2013 I got it too. I placed two orders and they both took forever but I didn't complain. Props to Kohls for making things right without us even asking
rjncmj Posted December 17, 2013 Posted December 17, 2013 I got one too, it went to my junk folder and I never would have seen it if it wasn't for this thread. Thx!
CMeisenheimer Posted December 17, 2013 Posted December 17, 2013 I got one of those too. I didn't really think that my order was taking too terribly long but thank you Kohl's!
momlori Posted December 17, 2013 Posted December 17, 2013 Got one too. Part of my order had to be returned because it came in late but good job to Kohls for facing the situation instead of trying to ignore it
magickallight Posted December 17, 2013 Posted December 17, 2013 What does the title of the email say?
speeddiva Posted December 18, 2013 Author Posted December 18, 2013 It says "Important information about your Kohls.com order"
magickallight Posted December 18, 2013 Posted December 18, 2013 It says "Important information about your Kohls.com order" Thanks, I need to go take a look at my millions of unread emails and maybe I will find that gem.
krissy72 Posted December 19, 2013 Posted December 19, 2013 (edited) I have 1 pair of mittens that I ordered on Dec. 4th. They are still in fulfillment. No email though. I have noticed that most shipping has been extremely delayed this year. It is driving me nuts. Edited December 19, 2013 by krissy72
fallgirl326 Posted December 19, 2013 Posted December 19, 2013 I got it too! I didn't complain and wasn't overly concerned, but what a nice surprise! I placed my order on December 2nd and it just arrived yesterday.Yet another reason I love Kohl's!!!
blessedmamax7 Posted December 23, 2013 Posted December 23, 2013 I got one too and while it was very nice I placed my order on November 30 and it still hasn't arrived!
debbieshops2003 Posted December 23, 2013 Posted December 23, 2013 I didn't get one and I'm still waiting for my order to arrive. My sister got one and she didn't have to wait as long and has received her order. Wonder how they chose who gets one.
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