Josher5513

They gave me a confirmation number, but you're probably right. In the past, It's taken me 3 phone calls and some major yelling to get them to actually cancel an account. Thanks, Flanster.. I just got a call from the Manager of CC. He said he's having the laptop shipped from a store in Minnesota, and it should be here mid-week. Wow, I've gotten alot more responses than I was expecting. I'm not sure how I'm going to decide who to sell the laptop to? lol:cry2:

My CC laptop is having some screen issues, so I'm returning it tomorrow morning. I realised I was going to be screwed with the 1 year AOL contract either way, but thought I'd call and try to get out of it anyway. I called their 800 number, simply told the lady I was returning my laptop, and asked if there was any way I could get out of the contract too, without paying the 12 months of service. She put me on hold for a second, then came back and said "Not a problem, sir. I just need some information about your account" I gave her the info, and she cancelled the contract without any penalties. I'm not sure why she did this, or if they'll do it for just anyone, but I was extremely happy about it. The manager at the CC I bought it from is offering me a new laptop (it's the $199 Toshiba), but as of now I'm not wanting it. I thought maybe one of you GottaDeal'ers who missed out would like it? All I'm asking is what I paid for it. ($234) $449.99 +$ 34.20 tax -$250.00 AOL Rebate =$234.19 PM me if you're interested.

I don't want to go through the hassle with CC's horrible customer service, Sending it in, and then waiting for weeks. I'll just return it tomorrow, and if they don't want to refund my money b/c of the warranty, i'll leave, come back, and tell them I just didn't like it. Oh well. Better luck next time.

I'm returning my CC laptop that I spent so long in line for. The screen is screwed up, and it definitely isn't worth the big bucks to replace it. This means I'll be paying for aol for a year, for nothing.

I saw a group of guys build a fire with the newspaper ads n such at about 2am. When the employees came out to chit chat with us, they were pretty shocked lol. It was obviously illegal.

CC apparently doesn't know how to handle the crowds when they decide to have a good sale. Here, to sign up for the AOL, we had to go to the car installation room where we would have "Dedicated service reps who would get us going ASAP"... Turns out, there was no one there. Woops they forgot about us. And as we waited 3 hours in 3 different lines, after waiting in the cold all night, the managers refused to speak to us. They hid in the back room the entire time.

Okay, so, This probably isn't at all CC's, because some are laid out wayyy better than this one. I decided I wanted to go for the Toshiba laptop today, so at 8:30pm (yes, I'm crazy), I get in line. I was 2nd in line, so I knew I'd get a voucher... Anyways, It got down to about 13 degrees over the night, and people had a bonfire in line to keep warm, but I was still freezing my ass off, but happy because I was #2. Then at around 3am, all sorts of people started showing up towards the front of the line because people were 'holding their spots' all night long. That started a few debates, but nothing serious, until the CC employees came out at about 4 with the vouchers. I got my laptop voucher (they had 18), but alot of pissed off people didn't. We were told to sign up for the AOL rebate, we were to go to car audio installation room, and if we didn't purchase by 9am, our laptop was going to be sold... So at about 4:45, they put donuts out right inside the doors for us which was cool, but I was too cold to eat. Then all hell broke loose when people decided to drive up, and jump to the front of the line to get in. People started yelling, but no fights that I saw. Then the doors opened, we went in calmly, and when we got to the installation room for our AOL rebate, NO ONE WAS THERE. We had to find an employee to get some one in there to get us going. Then finally ONE employee started helping us (we had 18 people in line with laptop vouchers, and many more for the eMachine).... We were told there would be a dedicated checkout line for us, but there wasn't. We had to wait in line while the horrible employees took their sweet time checking everyone out, in order to pay.. This CC was an older one, and the layout was in a circle, so the checkouts were all over. The store was one giant checkout line starting at 5:15. I waited in a checkout line for almost 2 hours, only to have the guy try to tell me the AOL rebate was a mail-in. Finally he called a manager over, and the manager fixed the mistake but acted as if I should have just paid the $450. ...THen once again, off to another line. This time to pick up the laptop. That line took about 30 minutes, and I got out of that place. I have never seen more lazy employees on BF. There were plenty of workers, but they were standing around doing NOTHING. And the ones who were working the registers were slow as hell, because they decided to stop and chit chat with everyone they came in contact with, including other employees. People were very mad when they waited in line for over and hour to find out the register was credit card/check only. There were no signs on most of the registers to show this, so people had no way of knowing. I'm definitely not going back to that CC next year. The manager didn't care about the customers. All he was worried about was taking pictures of us waiting in line at 4am.

at my CC in St. Louis, after the employees FINALLY got their heads out of each others butts, we were allowed to sign up for the 14.95 plan. but I'm never going back to CC again. It was hell. I stood inline at 8:30pm. had to stand in 3 other lines after it opened to get my laptop, because the employees didn't know where to put the people with laptop vouchers