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Walmart's One hour In-Stock Guarantee?


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#1 angel-too  OFFLINE  

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Posted Nov 8, 2012 - 7:04 pm

Couldnt make out the small print. Thinking how can this be if 500 ppl show if only 8 in stock?
Its a nice offer, but how can they honor the huge demand on some items.
http://www.walmart.c...000000006858130

#2 Brad  ONLINE  

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Posted Nov 8, 2012 - 7:09 pm

The fine print says if they are unable to fulfill your order, you get a refund. Not much of a guarantee, lol. So you have to pay for the item right away, and if they don't have enough stock by Christmas, they just refund you or possibly substitute another item. I thought they might give you a gift card or something if they can't fulfill it, but I guess not. They get your money up front and don't necessarily have to get you the item.

#3 riven3d  OFFLINE  

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Posted Nov 8, 2012 - 7:10 pm

Ok let me try to explain it. If during the 1 hour time between 10-11pm they sell out of the item and you didnt get it, they will give you a guaranteed card, you have to pay for it before midnight and register it online. They will order it for you and it will be delivered to the store for you to come pick it up. this is how they will do it.

#4 fluffkin79  OFFLINE  

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Posted Nov 8, 2012 - 7:13 pm

Substitute - this might be OK. Refund? - not good. Not good at all. Sounds too much like BB last year :(

#5 fluffkin79  OFFLINE  

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Posted Nov 8, 2012 - 7:16 pm

Ok let me try to explain it.

If during the 1 hour time between 10-11pm they sell out of the item and you didnt get it, they will give you a guaranteed card, you have to pay for it before midnight and register it online. They will order it for you and it will be delivered to the store for you to come pick it up.

this is how they will do it.


Genius! (If it works) I love the idea of getting enough for everyone who wants to buy!

#6 angel-too  OFFLINE  

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Posted Nov 8, 2012 - 7:48 pm

I kinda like it. Beats waiting for hours then getting trampled for an item with only 10 for sale on the floor. Less to carry etc. Get a card for what I missed and hope for the best. ;)

#7 amyandkent  OFFLINE  

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Posted Nov 8, 2012 - 8:14 pm

I kinda like it. Beats waiting for hours then getting trampled for an item with only 10 for sale on the floor. Less to carry etc. Get a card for what I missed and hope for the best. ;)


What if you want all three guaranteed items? Not sure if I can make it to 3 separate lines within the hour to get a guarantee card.

#8 HappyHolidays  OFFLINE  

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Posted Nov 9, 2012 - 5:46 am

I would like to get 2 ipads. Have two kids, so need 2. :-) i see it is limit 1 item per person. Wonder if i can get there early to be at the front if the line and then get in line again for the second?

#9 clm101798  OFFLINE  

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Posted Nov 9, 2012 - 7:10 am

Not much of a guarantee if they aren't really guaranteeing it. I bet there will be a lot of disappointed people. A substitution may be fine for the tv or blu-ray player, but I was interested in the iPad. Since there is nothing to substitute I may be just giving $400 to walmart to hang on to and end up with nothing to show for it. If I am not getting it I could use that money for other presents. Why can't they do it like online retailers do - not charge your card until it is shipped (or arrives at the store)?

#10 chrisjuvers  OFFLINE  

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Posted Nov 9, 2012 - 10:13 am

Do you think this is because people will have to choose what to wait for if they want something at the 8 oclock sale & then at 10 oclock sale? You can get your items at the 8 oclcok sale and then be guaranteed they items you need at 10 will also be there. If it works, it's a genius idea. If it doesn't, it will be like the Best Buy disaster last year.

#11 michellec0911  OFFLINE  

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Posted Nov 13, 2012 - 4:02 pm

I dont understand what walmart means by registering the item online after you purchase the guarantee card. Why would you have to do that? That makes it more of a pain. Who has time to do that on Black friday?

#12 ObiRich  OFFLINE  

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Posted Nov 13, 2012 - 4:11 pm

I dont understand what walmart means by registering the item online after you purchase the guarantee card. Why would you have to do that? That makes it more of a pain. Who has time to do that on Black friday?


You go home and enter the card online. They then "order" one from the warehouse for you. The only real difference is you've already paid for it.

#13 allshoppedout  OFFLINE  

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Posted Nov 13, 2012 - 4:18 pm

Ok let me try to explain it.

If during the 1 hour time between 10-11pm they sell out of the item and you didnt get it, they will give you a guaranteed card, you have to pay for it before midnight and register it online. They will order it for you and it will be delivered to the store for you to come pick it up.

this is how they will do it.


Not that I am doubting you, but have you experienced this from your Walmart at some point? Or did you speak with manager or someone? Or are you surmising that this is how it will work? I wanted the DVD player and the tv... and...

supposing the person buying/attempting to buy these items DOESN'T have a smart phone with them to register the items before Midnight with the guarantee card because they are STILL SHOPPING at Walmart?
(I think they have a good idea, and I CAN wait for my products, but I don't want them cancelling on me.)
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#14 ajrowe  OFFLINE  

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Posted Nov 13, 2012 - 6:01 pm

I guess by 11 if you are still in line no ipad for you! Also if they did sell out and I have to purchase one of these cards, will they still give the $75 wm gc?

#15 KBsDarling  OFFLINE  

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Posted Nov 13, 2012 - 6:11 pm

and when the site crashes if everyone has to register these cards by midnight how long till they refund $?

#16 allshoppedout  OFFLINE  

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Posted Nov 13, 2012 - 6:18 pm

Is that 75$ just for IPAD purchase, or did I miss something?

I guess by 11 if you are still in line no ipad for you! Also if they did sell out and I have to purchase one of these cards, will they still give the $75 wm gc?


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#17 tinkrbel  OFFLINE  

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Posted Nov 13, 2012 - 6:21 pm

and when the site crashes if everyone has to register these cards by midnight how long till they refund $?


Oy vey....WM site was awful last year, good luck folks!

#18 Bopeep  OFFLINE  

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Posted Nov 13, 2012 - 6:44 pm

I don't think the card has to be registered by midnight, just paid for by midnight. right?

#19 allshoppedout  OFFLINE  

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Posted Nov 13, 2012 - 6:59 pm

I don't think the card has to be registered by midnight, just paid for by midnight. right?

well that would be much more better!
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#20 riven3d  OFFLINE  

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Posted Nov 14, 2012 - 4:18 am

I don't think the card has to be registered by midnight, just paid for by midnight. right?


It says paid for and registered by midnight

#21 tyreejames  OFFLINE  

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Posted Nov 14, 2012 - 6:01 am

It says paid for and registered by midnight


It actually says it must be registered by 11:59PM CST Sunday 11/25/12. If not, it then becomes a normal Walmart gift card.

#22 erose630  OFFLINE  

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Posted Nov 14, 2012 - 6:13 am

I do my BF shopping out of town, I wonder if I can get the item at my local WM if I end up with a card?

#23 HanShotFirst  OFFLINE  

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Posted Nov 14, 2012 - 6:14 am

Go to walmart.com to view the BF ad. If you click on the "1-Hour In Stock Guarantee" area of the ad you will find the terms of service.
Here's a few of the terms.......

"Payment must be made upon checkout for the Guarantee Card. Deadline for payment may vary based upon local store hours-see local store for details".

"Merchandise will be delivered to the same store where the Guarantee Card was purchased."

"Customers will receive notice via email when the item has been shipped and is available for pickup. Valid email address is required."

"Guarantee Cards must be registered by 11:59 CST, Sunday, Novemeber 25, 2012. If not registered during that time the Guarantee Card will become a standard Walmart Gift Card loaded with the amount of Black Friday item purchase price"

"If Walmart is unable to fulfill your order a full refund will be provided upon request. A comparable substitution may be available."


Hope this answers some of the questions! :)

#24 riven3d  OFFLINE  

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Posted Nov 14, 2012 - 8:46 am

Just FYI, they changed that as when they posted their ad, it had said Must be paid for and registered online by Midnight, it did not give any date other than that.

#25 ajrowe  OFFLINE  

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Posted Nov 14, 2012 - 9:36 am

Will they still give the $75 gc if that happens?

#26 rjncmj  OFFLINE  

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Posted Nov 14, 2012 - 10:42 am

Oy vey....WM site was awful last year, good luck folks!


I second this! Walmart and their BF experiments...

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#27 KBsDarling  OFFLINE  

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Posted Nov 14, 2012 - 1:31 pm

totally seeing Nick Burns your company computer guy setting someone in promotion straight that having that many people needing to be on the EXACT place on a website is not a good idea!

#28 ap72403  OFFLINE  

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Posted Nov 15, 2012 - 9:06 am

So for those still confused... basically this "guarantee card" is a Walmart gift card. And you go online and register it for the item before midnight. If you don't have it registered before that, it is just a plain old Walmart gift card for the exact amount you spent purchasing the "item."

I have to say, whatever Walmart executive came up with this idea is a pretty good/sneaky businessman. Because let's say you get the card, but don't get it registered in time... instead of refunding you in cash or credit card (whatever you paid with, as they NORMALLY would do if you return something within the appropriate time-frame) you get your full amount of money back, but only in the form of a Walmart gift card. Basically the "guarantee card" only guarantees that Walmart will be getting your dough haha. So if you are on a strict budget, and had a back-up plan to go somewhere else in the morning to find a similar deal if you couldn't snag Walmart's, you're screwed. Because the money you had pulled for that item is now locked into Walmart only.

Gosh I'm still in awe over the fact that stores seem to get sneakier and more profit-driven each year. That's business though!

So in all, I suppose this set up will probably get a few more people the item, but Walmart's the one making out on this deal, because they know the server will be overloaded at that time. So if you shop at Walmart a lot, and have enough money to cover the purchase at another store in case you can't get it registered on time, I say go for it!

#29 tyreejames  OFFLINE  

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Posted Nov 15, 2012 - 10:40 am

So for those still confused... basically this "guarantee card" is a Walmart gift card. And you go online and register it for the item before midnight. If you don't have it registered before that' date=' it is just a plain old Walmart gift card for the exact amount you spent purchasing the "item."

I have to say, whatever Walmart executive came up with this idea is a pretty good/sneaky businessman. Because let's say you get the card, but don't get it registered in time... instead of refunding you in cash or credit card (whatever you paid with, as they NORMALLY would do if you return something within the appropriate time-frame) you get your full amount of money back, but only in the form of a Walmart gift card. Basically the "guarantee card" only guarantees that Walmart will be getting your dough haha. So if you are on a strict budget, and had a back-up plan to go somewhere else in the morning to find a similar deal if you couldn't snag Walmart's, you're screwed. Because the money you had pulled for that item is now locked into Walmart only.

Gosh I'm still in awe over the fact that stores seem to get sneakier and more profit-driven each year. That's business though!

So in all, I suppose this set up will probably get a few more people the item, but Walmart's the one making out on this deal, because they know the server will be overloaded at that time. So if you shop at Walmart a lot, and have enough money to cover the purchase at another store in case you can't get it registered on time, I say go for it!


While I have no desire to use Walmarts "guarantee" I just wanted to point out that customers have until midnight SUNDAY 11/25 to register the cards not midnight Thursday night...

#30 stacyk9  OFFLINE  

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Posted Nov 15, 2012 - 10:57 am

Am I the only one excited by this? Yes, I understand Walmart is getting my money either way, but I also understand that they're trying to make sure that as many people get the items they want without, hopefully, starting WWIII if and when they run out of the item! If it works for me, then great. If not, I'll just use the GC the next time I go grocery shopping or visit the store for something else!




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