thewilfords Posted November 26, 2008 Posted November 26, 2008 Just got an email for Target.com with a $25 e-giftcard to apologize for the pricing error and cancellation of my Britax order! Woo Hoo! That makes up for it somewhat!
zookeeperagn Posted November 26, 2008 Posted November 26, 2008 WOW! Did you call them about it, or did they just send you one? I'm wondering if I should have made more noise about it - even though I hate dealing with cs. lol Jennifer
niccci Posted November 26, 2008 Posted November 26, 2008 So did I and I didnt do anything but "yell" about it on here.. hahaha Wonder if they have a pending lawsuit or something because it says by using this GC you are agreeing to be completely satisfied with the outcome blah blah blah. !!!
thewilfords Posted November 26, 2008 Author Posted November 26, 2008 I called and complained. I even called corporate guest services. I called like 5 times about it. My friend who complained just checked and she did not get one yet either, but I am wondering if they are being sent out in waves just like the cancellations were. I did threaten legal action, and there is wording that if I use it, I release them. Here is part of it: Target.com strives to offer you the best value and accurate prices on all of our merchandise. Our teams will continue to monitor our pricing systems to ensure we deliver the experience you should expect from Target. Although our online pricing policy was followed, we know you were disappointed when your order was cancelled. As an apology for your experience, we'd like to provide you a $25 e-GiftCard to use on Target.com. Please use the following unique e-GiftCard number when placing your next order By redeeming this e-GiftCard, you acknowledge full satisfaction and release of any claims against Target relating to this pricing error. As a valued guest, your business is very important to us. It’s our hope to be given the opportunity to serve you again as a Target.com guest. Just in time for the BF online sales! Nice!
miller205 Posted November 26, 2008 Posted November 26, 2008 That's actually pretty cool of them. I wonder if they will do the same for the Toro Snow Thrower people?
lbuzz52 Posted November 26, 2008 Posted November 26, 2008 me too!!!!!!!! i can't find an expiration date- did you see one?
thewilfords Posted November 26, 2008 Author Posted November 26, 2008 me too!!!!!!!! I can't find an expiration date- did you see one?No expiration date on mine. But, here in RI it is illegal to have an expiration date or charge fees on giftcards.
niccci Posted November 26, 2008 Posted November 26, 2008 I didnt see an expiration date.. I bet we can use it whenever.. I cant imagine them putting restrictions on it. I flagged it so incase there is a question I can send them the email. This was a nice gesture.. but I am suspicious... I wonder if they had a class action suit threatened because we have all had things canceled last year and I sure didnt get 25.00. Maybe it is because they did apparently send a couple out before it was caught. *shrug*
zookeeperagn Posted November 26, 2008 Posted November 26, 2008 I just got one, too! Not as awesome as the Britax "deal," but still a pretty great thing for them to do. I wonder if I'll get a second one since I placed 2 orders (one through Target the other through Amazon)? I'm not trying to be greedy, and I'm more than thrilled I got one... I'm truly just curious. Jennifer
thewilfords Posted November 26, 2008 Author Posted November 26, 2008 My hubby made a good point that after their markup on stuff this is not costing them much money to do, and it also may spur spending on the site in the next week. They did do this just in time for the BF/CM online deals. So, they give us $25 to get us to go spend more!
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