Jump to content

Recommended Posts

Posted

But you are right....head aches could be right around the corner. Don't you have to renew one or two years??

No, it doesn't add anything to your "contract" if you are one of the people that have one.

Posted

I have never phoned Dish without getting some foreigner who could just barely speak or understand English

I hate to say it, but I hang up and call back until I get someone I can understand.

Posted
I sent them an e-mail stating that I would like this added to my programming since I already have paperless billing and auto pay. They answered me in a few hours that it was added for one penny. Very easy.
Posted
An easier way to speak to someone in the US is to press the number for Spanish, that will get you to to a US operator and then they can either help you in English or route to someone here. I tried the hang up and call again, and it took over 15 tries!!!
Posted

I still can't figure out why some people were able to get this Cinemax 1¢ deal for 2 years while I was told it was for only one year. Do you suppose it all depends on who you talk too when you phone? Also, does anyone know why this Cinemax 1¢ deal is not being advertised by them? I would think a deal like this is going to bring in thousands of new customers but unless a person knows of gottadeal.com they would not even have heard about it.

I had a chat with customer service yesterday and he say that after the first year it would renew automatically for another cent.

 

Also spanish is my first language that's why I always call the spanish customer service and I think that the majority of them speak also speak english so that's an option. I prefer to do everything with online chat. they told me I needed to sign in my account and sign up for autopay and paperless billing then got to the chat again to get the 1 cent promotion.

 

any idea on when this would end?

Posted

I have dish network and even though i love the service i will never give them my info for autopay, there customer service is the worst i have ever seen. It took me 6 months to get my $45 off my service that i signed up for, i sent out the rebate forms 4 times and each time they never received them, one of them i even had delivery confirmation for and they still said they didnt get it. Finally after 6 months or so they said it was processed, well im out that $45 a month extra i paid for 6 months that i was not supposed to be paying.

 

Either way i think im done with them after my 18 month commitment is up even though i like there service.

Posted

IMHO...dish netword SUCKS

 

Sorry to be so negative, but I had a bad, bad experience with them. Do NOT get dish if you think you may possibly, remotely have a chance of having to cancel before you contract is up....it is one BIG headache!!!

i have had dish network for 12 years no problems so far.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...