peekaboo Posted November 15, 2006 Posted November 15, 2006 Has anyone tried returning anything at Walmart without a receipt lately? Yesterday I tried to return something and the lady asked me if I had the receipt for it and when I told her no she said that they cannot return it for me without a receipt and that the policy started on Nov 1st. I never had a problem returning something if I did not have the receipt they would just give me a store credit. Please let me know if anyone else has run into this.
flea Posted November 15, 2006 Posted November 15, 2006 I just returned a couple of video games today with no problem. I received a GC for it.
peekaboo Posted November 15, 2006 Author Posted November 15, 2006 Thanks. There are a couple different locations here I will just try a different one. Wanted to see if this had happened to anyone else before trying another one.
monsterstressin Posted November 15, 2006 Posted November 15, 2006 I have had the same problems. Wal-Mart will be like Target before we know it.
daworths8 Posted November 15, 2006 Posted November 15, 2006 Nope if its anything like over $10 they just ask to run my DL#. I actually went last week to switch out my hubbys Xbox I thought they would give me a bunch of crap but they didnt just checked my license and switched it.
amickeyfan Posted November 16, 2006 Posted November 16, 2006 Happened to me on salad that went bad ... my daughter took it back, without the rec't & they said no... come on $3.98 and they said no. When she came home I was fuming. I looked thru my recp'ts.. found it called them & went back .. probably spent more in gas doing that but it was the principal .... salad.. and you need a rec't:mad: the only reason why I had it was that it had something else on it that I needed to save it for. Wal-mart use to allow 3 returns per 12 month period without a rec'pt. Target is 3 per LIFETIME and that is just nuts. There are countless times I misplace my recpts. At least with Target, if you pay by check or credit card & misplace your rec'pt, they can look it up on their computer.. Wal-mart cannot do that
Lvnlakers78 Posted November 16, 2006 Posted November 16, 2006 Happened to me on salad that went bad ... my daughter took it back, without the rec't & they said no... come on $3.98 and they said no. When she came home I was fuming. I looked thru my recp'ts.. found it called them & went back .. probably spent more in gas doing that but it was the principal .... salad.. and you need a rec't:mad: the only reason why I had it was that it had something else on it that I needed to save it for. Wal-mart use to allow 3 returns per 12 month period without a rec'pt. Target is 3 per LIFETIME and that is just nuts. There are countless times I misplace my recpts. At least with Target, if you pay by check or credit card & misplace your rec'pt, they can look it up on their computer.. Wal-mart cannot do that Actually I believe Wal Mart can look it up. I purchased a vacuum and it broke and I had no receipt so they asked how I payed and said they could look it up but of course I just so happened to pay with cash and they wouldn't even exchange it!!!
sinvids Posted November 16, 2006 Posted November 16, 2006 Happened to me on salad that went bad ... my daughter took it back, without the rec't & they said no... come on $3.98 and they said no. When she came home I was fuming. I looked thru my recp'ts.. found it called them & went back .. probably spent more in gas doing that but it was the principal .... salad.. and you need a rec't:mad: the only reason why I had it was that it had something else on it that I needed to save it for. Wal-mart use to allow 3 returns per 12 month period without a rec'pt. Target is 3 per LIFETIME and that is just nuts. There are countless times I misplace my recpts. At least with Target, if you pay by check or credit card & misplace your rec'pt, they can look it up on their computer.. Wal-mart cannot do that I returned a game to WM I bought in another language by accident. I lost the recipt but they let me switch it instead. They also told me if I didn't have the recipt they would take it back but with a store credit. I guess that's better than nothing! I actually bought the item at TRU but THEY wouldn't take it back...
sylph211 Posted November 16, 2006 Posted November 16, 2006 Wow, my walmart if you have no receipt will only give you back the lowest price. So that means if you bought it for 19.99 and some dang store out in ten buck two has it for 4.99 then thats they amount you are getting back. grrrr I am starting to not like Walmart anymore:mad:
bripoe Posted November 16, 2006 Posted November 16, 2006 I returned something the other day w/o a receipt and the lady told me I could have 3 returns w/o receipts in 6 months. My WM has never looked it up if I wrote a check, or CC.
mulchman22 Posted November 16, 2006 Posted November 16, 2006 My Mother works for walmart she told me the other day that they are getting ugly about returns and to keep ALL receipts!
lbegosh Posted November 16, 2006 Posted November 16, 2006 This drives me crazy! For some reason my family doesn't give gift receipts and I always get two of something and of course if you don't have a receipt you can't return it. This christmas should be fun returning stuff!
pmdemey Posted November 17, 2006 Posted November 17, 2006 I bought my daughter a pair of jeans one week, they did`nt fit so I took them back with no reciept. They had gone on clearance since then so I lost on about 10 bucks!!!!
amdskip Posted November 17, 2006 Posted November 17, 2006 You guys need to look at it from another perspective. Do you realize how much walmart gets scammed on returns? I don't have numbers but they are huge. Save your receipts, its not that hard of a concept.
Melissa Posted November 17, 2006 Posted November 17, 2006 Save your receipts, its not that hard of a concept.I agree!
digman6 Posted November 17, 2006 Posted November 17, 2006 I tape my reciepts to the item that I buy when I can Also there is something called the Neat Reciept its scans them so you have them for taxes but you may want to do this for your purchases not sure if they would take a scanned copy or not. I use it because I am self employeed Daycare Provider. I always have mine for TAX Season
woody35 Posted November 18, 2006 Posted November 18, 2006 You guys need to look at it from another perspective. Do you realize how much walmart gets scammed on returns? I don't have numbers but they are huge. Save your receipts, its not that hard of a concept.No kidding!!I've worked in Walmart CS for way too long... it's pretty pathetic how often people try (and do) scam the company for money EVERY day in EVERY way. It goes on all day long at the service desk. Here's a tip... keep all lies told to the return desk short and sweet. We've heard them all before and the lies jump out immediately. Don't tell big elaborate stories about how aunt Betty bought you the wrong underwear.... just tell the store you want to do the return/exchange. Nobody there really cares why you want to make the return unless the product is defective or missing something and they need to make sure it doesn't go back on the shelves. People doing 'fake' returns tend to tell way too many details about why they're returning something and while they think it's making them look more believable, it does just the opposite and gives them away as fibbers. (much of the time) Also... regarding other comments: No, Walmart can't look up your purchases on a computer if you don't have receipts. You either have the receipt yourself or you don't. You get 3 'no receipt' transactions connected to your I.D. within 12 months. If the return is under $10 amount, that won't count against you as the computer won't force the employee to ask for your I.D. This policy is due to huge amount of people who steal items and bring them back for cash. Also due to huge amount of people who bring in items from other stores because original stores the items were really purchased from won't take the items back. A returned item with no receipt - you only get store credit for current price of that item in that particular store, period. Doesn't matter if item has it's original price tag on it that shows you may have paid more for it. (since many sales involve red tag clearance stickers that can be easily removed to appear you paid more than you did) If you know the other Walmart store down the road is currently selling the item for a higher price than the one you're trying to return it to and the price difference really matters enough to make the trip, then take the item to the other store down the road for the higher refund price. If you still have the UPC for an item (but no receipt) and want to know which nearby Walmart store will give you the biggest refund for it, call up each store and ask them to tell you the current price. This doesn't work as well with stores that only answer the phone in the clothing dept. Get the customer service desk or somewhere else in store that has a phone & cash register together in one spot and they can easily type in the UPC and see current price on that particular store's computer. Each store drops certain prices at different times. Of the 7 Walmart stores in our city or on outskirts, one is a very small Supercenter and doesn't have the floor space to keep clothing in stock for very long. So that store puts items on clearance prices faster than many of the other nearby Walmart stores do so they can free up room for the new clothing coming in every week. Keeping your receipts means you can always prove what price you paid for an item if the prices go lower and sometimes that can be worth several dollars per item. Do I always keep all my receipts? No, of course not. :)
jade#1 Posted November 18, 2006 Posted November 18, 2006 so what if you buy something online and the walmart closest to you doesnt carry that item will they still take it back or do i have to ship it back it would be more convenient to take it back to the store
sns128 Posted November 18, 2006 Posted November 18, 2006 If you buy something online you can return it to the store even if they don't carry it but make sure you have your receipt for it. Also remember when it comes to dvds and games, once you open them you can only exchange them for the exact same item. That is the copyright law not Wal -Mart. I can't tell you how many times someone has brought me a movie or game to exchange just because they didn't like it. Once it's opened, unless it's defective, it's yours so please remember to research things before buying them.
jade#1 Posted November 19, 2006 Posted November 19, 2006 If you buy something online you can return it to the store even if they don't carry it but make sure you have your receipt for it. Also remember when it comes to dvds and games, once you open them you can only exchange them for the exact same item. That is the copyright law not Wal -Mart. I can't tell you how many times someone has brought me a movie or game to exchange just because they didn't like it. Once it's opened, unless it's defective, it's yours so please remember to research things before buying them.thanks for the info the problem is i lost the receipt it was for a video game and i havent seen that particular game at walmart it was bought online by their grandmother and shipped to my daughters but they didnt like the games so could i still return it even though i dont have a receipt and the walmart doesnt seem to carry it but they do sell it online
mom_of2boyz Posted November 19, 2006 Posted November 19, 2006 thanks for the info the problem is i lost the receipt it was for a video game and i havent seen that particular game at walmart it was bought online by their grandmother and shipped to my daughters but they didnt like the games so could i still return it even though i dont have a receipt and the walmart doesnt seem to carry it but they do sell it online If the store does not carry it, it is not going to be on file. In other words when they scan it, they will not be able to get any information on it, including price. If you do not have the receipt they are not going to be able to return it. And if it has been opened, they will not take it back, except for an exchange of the same exact thing.
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