
Dell notebook delivery date?
#1
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Posted Dec 12, 2005 - 3:15 pm
#2
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Posted Dec 12, 2005 - 8:03 pm
#3
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Posted Dec 13, 2005 - 8:28 pm
#4
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Posted Dec 13, 2005 - 8:52 pm

#5
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Posted Dec 16, 2005 - 7:04 pm
Dear Valued Customer,
This message is being sent to advise you of a delay with respect to a promotional item included in your recent order. Although we had anticipated being able to ship this item sooner, we are experiencing an unexpected delay, and will not be able to ship this order until on or before 01-03-2006.
If you do not wish to wait, you may cancel your order by returning any items you have already received, at Dell's expense, for a full refund. Please note that you do need to return all items received for Dell to process a full refund. To obtain further information, or to cancel your order, please e-mail us at us_Dell_Notify@Dell.com or call 1-800-289-3355 ext. 7266966.
Please include your order number xxxxxxxxx or customer number with any correspondence you return to Dell.
Thank you,
Dell Inc. Notification Team
I am so upset, I'm not sure what I should do. I called, and the only thing they said they could do was 1 day expedited shipping. I plan on calling and speaking with someone else. Did anyone else receive this email? -Melissa
#6
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Posted Dec 16, 2005 - 8:05 pm
#7
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Posted Dec 20, 2005 - 11:06 pm
#8
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Posted Dec 21, 2005 - 6:02 am
I am so upset, I'm not sure what I should do. I called, and the only thing they said they could do was 1 day expedited shipping. I plan on calling and speaking with someone else. Did anyone else receive this email? -Melissa
They won't even give me that on the replacement for the defective laptop they sent me... Said they would, then they won't. It's on it's way. No it's not. It's being built... Their story changes every 2 minutes. They've cancelled the replacement order without telling anyone. I've spent 5+ hours on the phone with them so far. Dell's customer service sucks!
#9
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Posted Dec 21, 2005 - 8:37 am
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