Etaria Posted December 5, 2010 Posted December 5, 2010 I ordered the purple mini controllers, and the Kirby Yarn. I got my shipping confirmation, for both controller/remote and the game Dec 4th at 4:30 AM.
Catrinaf25 Posted December 5, 2010 Posted December 5, 2010 (edited) I got Epic Mickey and purple controler and got a shipping notice Edited December 5, 2010 by Catrinaf25
disgrajak Posted December 5, 2010 Posted December 5, 2010 My Epic Mickey shipped Sat. morning at 4:30am. My controller is still processing. I placed my order around 1:00pm Friday. Just as an FYI, I paid with Paypal and was wondering if that made a difference in which ones were refunded??
tazman2001 Posted December 6, 2010 Posted December 6, 2010 My Epic Mickey shipped Sat. morning at 4:30am. My controller is still processing. I placed my order around 1:00pm Friday. Just as an FYI, I paid with Paypal and was wondering if that made a difference in which ones were refunded?? I checked my order and game was shipped but cotrollers are still processing. I also picked mine up Friday around 11oclock that morning and paid by credit card.
DylansMom Posted December 6, 2010 Posted December 6, 2010 My Epic Mickey shipped Sat. morning at 4:30am. My controller is still processing. I placed my order around 1:00pm Friday. Just as an FYI, I paid with Paypal and was wondering if that made a difference in which ones were refunded?? I paid with paypal also, had my epic mickey shipped and controllers refunded.I think it has to do with when you placed the order.... I placed mine very shortly after this was posted on the boards....
mommyx3 Posted December 6, 2010 Posted December 6, 2010 I paid with paypal also, had my epic mickey shipped and controllers refunded.I think it has to do with when you placed the order.... I placed mine very shortly after this was posted on the boards.... I was wondering that too. I placed my order around 5:30 pm day of thread and is currently labeled as "processing". Wondering where that puts me in with those who have been cancelled versus those who went through. If some of you would post the time you ordered if it went through or was cancelled I would be curious to see if we can determine when the cut off was, if there was one. Thanks,
Catrinaf25 Posted December 6, 2010 Posted December 6, 2010 I ordered 12-3-2010 2:41 PM paid with paypal
Dutchess Posted December 6, 2010 Posted December 6, 2010 I placed three orders on Dec. 3 at 1:03pm est Epic Mickey w black remote set Dance Party 2 w purple remote set Wii resort w bonus remote and black remote set Received shipment confirmation on Dec 4 at 5:37pm for Epic Mickey Dance Party 2 All the rest of the items show processing for me still. Have NOT gotten refunds, wouldnt matter.. the two things I wanted most are what shipped already! (Though I do need one more set of remotes!) Hope this helps some people establish timelines!
bripoe Posted December 6, 2010 Posted December 6, 2010 I ordered at 12:20pm Just Dance 2 and a red mini controller. The game has shipped, but the controllers are still processing. I paid with paypal.
Angelcurls83 Posted December 6, 2010 Posted December 6, 2010 I placed 2 separate orders. At 4:08pm I ordered Epic Mickey and black controller. At 4:48pm I ordered Just Dance and purple controller. Later that night (can't remember time) I checked status and noticed the Epic Mickey game was canceled and remotes were processing. At 4:38am on 12-4 I recieved a shipping confirmation for Just Dance. I never recieved any kind of email for the cancellation of Epic Mickey. Both sets of controllers are still processing. I paid with credit card through Walmart, not Paypal.
simplydivine Posted December 6, 2010 Posted December 6, 2010 At 2:38pm on 12/3 I placed an order for Wii Sports Resort with Wii MotionPlus & a purple controller. I paid with a CC Both items show as processing at walmart.com
SuggaD Posted December 6, 2010 Posted December 6, 2010 (edited) Placed 4 orders at around 1:30. 2 went through, 1 cancelled, 1 still processing (likely to get cancelled). I have read on another site that customers are having success by calling customer service and pitching a fit. Worth a try. I intend to try tomorrow. Edited December 6, 2010 by SuggaD
mac24312 Posted December 6, 2010 Posted December 6, 2010 Mine is STILL processing! I just e-mailed Walmart CS a hateful note about this order!! I hope they do something SOON about this!
Indie Posted December 6, 2010 Posted December 6, 2010 I placed 1 order at 3:15 on the 3rd. I used Paypal to pay and ordered Babysitting Mama (shortly after they added that game) and the mini controller set. The game has shipped with arrival set for Thursday and the controller is still pending with arrival estimated at the 9th-16th. Oh and on the order confirmation email it shows that the game qualified for free shipping to home but the remotes didn't. So if they cancel the remotes, they should cancel the shipping (3.97).
Angelcurls83 Posted December 6, 2010 Posted December 6, 2010 (edited) Mine is STILL processing! I just e-mailed Walmart CS a hateful note about this order!! I hope they do something SOON about this! I emailed them twice. Only got an auto-response email both times that didn't solve my problem. It had their customer service # in it so I called and they said it was a pricing error. Said there was nothing they could do about it b/c it states in their Terms and condtions that they have the right to cancel orders due to pricing error. I looked it up and it does state that. If anyone else tries to call and has success with their canceled order, please post. Edited December 6, 2010 by Angelcurls83
ctdcnc Posted December 6, 2010 Posted December 6, 2010 Just got off the phone with customer service since my order is STILL processing. He said that the order has not been cancelled and that it's taking a little longer to process because of the holidays. I explained that an order I placed just a few minutes before has shipped and that I was concerned that this one had not been. He assured me that the order had NOT been cancelled and that I should wait another few days and call again if it's still processing. Who knows?
extremesoccermom Posted December 6, 2010 Posted December 6, 2010 My Epic Mickey Shipped and the Red controllers are pending. I really only wanted the game anyway so I won't worry about it. If they come great if not hopefully it will not change the price of the game.
mac24312 Posted December 6, 2010 Posted December 6, 2010 I just looked and my Mario Galaxy has been shipped but my mini controller is still processing.. They better not up the price on the game on me!!
SuggaD Posted December 6, 2010 Posted December 6, 2010 For those still waiting, my Super Mario Galaxy 2 that was showing as processing has now shipped. Still no controllers, but I don't want those anyway...will return if I get them. So there's hope for those still waiting. Good customer service by Walmart in honoring the pricing mistake and eating the loss. I've now gotten 3/4 of the games I've ordered. 1 was canceled. I emailed them and got a non-responsive generic response (but right after that, my 3rd game shipped). I'm going to call in once I get tracking info on SMG2 and try to get Just Dance 2 or a gift card for my trouble. Very happy!!!
ctdcnc Posted December 6, 2010 Posted December 6, 2010 For those still waiting, my Super Mario Galaxy 2 that was showing as processing has now shipped. Still no controllers, but I don't want those anyway...will return if I get them. So there's hope for those still waiting. Good customer service by Walmart in honoring the pricing mistake and eating the loss. I've now gotten 3/4 of the games I've ordered. 1 was canceled. I emailed them and got a non-responsive generic response (but right after that, my 3rd game shipped). I'm going to call in once I get tracking info on SMG2 and try to get Just Dance 2 or a gift card for my trouble. Very happy!!! Thanks for that update! I've been losing hope but customer service was pretty nice today and they also explained that the order is in the shipping phase if you can't find a "cancel order" button on your order details page. I'll keep crossing my fingers!
poplarcreekfarm Posted December 6, 2010 Posted December 6, 2010 Just got off the phone with Walmart.com and they told me the order is still processing and not to worry because when the order is placed on Friday that it normally takes until the next business day to "process"....sounds crazy to me since one of my items marked shipped immediately. I don't know what to think but I'm praying they ship soon! She told me the expected ship date from their facility is this Thursday or Friday so let's hope so!
racerfan Posted December 6, 2010 Posted December 6, 2010 Just checked my account and the order I did with Mario Galaxy 2 everything has shipped (both the controllers and game) My other order for Epic Mickey still shows processing.
simplydivine Posted December 6, 2010 Posted December 6, 2010 I've tried but cannot find the customer service number for walmart. Would someone please give me the number or point me in the right direction? Thanks!
poplarcreekfarm Posted December 6, 2010 Posted December 6, 2010 I've tried but cannot find the customer service number for walmart. Would someone please give me the number or point me in the right direction? Thanks! Just call 1-800-WAL-MART and it will give you the option for WalMart.com. They were very busy so I was on hold a long time but keep trying.:)
simplydivine Posted December 6, 2010 Posted December 6, 2010 Just call 1-800-WAL-MART and it will give you the option for WalMart.com. They were very busy so I was on hold a long time but keep trying.:)Thank you!! My order is still in process and I'm curious as heck now. Off to call and hope they have some decent music to listen to while on hold.... lol!!
Mjrn1970 Posted December 7, 2010 Posted December 7, 2010 I got shipping confirmation on 2 remote sets, babysitting mama and epic mickey. I ordered on 12/3 at 1:38 pm. I paid with my visa not through paypal. Hope everyone else gets their order confirmations.
twocrazykids Posted December 7, 2010 Posted December 7, 2010 Mine says the game is cancelled, but the remote is processing! No thanks! They are still charging me full price for the remote Theives!
ctdcnc Posted December 7, 2010 Posted December 7, 2010 YESSSS! Mario Kart finally shows as shipped so I got Just Dance 2 and Mario Kart for 30 total! All controllers are showing as still processing for each of my three orders.
dbell1 Posted December 7, 2010 Posted December 7, 2010 Whew! Both shipped. :) My son is going to be shocked he's getting this one!
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