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Compaq or Acer Netbook


Rose0426

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I can tell you from personal experience that Acer has HORRIBLE customer service, imho. They are here in America but I had to call several times for the same problem and they were not at all helpful and were actually rude. I ended up tossing the Acer as the problem just could not get resolved (and it was still under warranty). I have never owned a Compaq so I can't help you on that
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I had an Acer laptop for about three years and it started to go downhill a few months ago and the battery now only stays charged for 5 minutes. Ugh! However, my husband said that this is pretty normal for PC's. I never had to deal with their customer service so I can't give you any info there. Other than that I have been quite happy with my Acer.

 

I know nothing about Compaq.

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We have three Acer netbooks with no problems thus far. Two are from last Christmas, one from Mother's day. My daughter has an Acer laptop also from last Christmas and no problems with it either. I have a compaq computer that is about 6 years old and no problems (other than it needs a new battery) with it either. My other daughter's netbook from last Christmas is an Asus - no problems there either. I have plans to buy a netbook for my mom this Christmas and it will most likely be an Acer. I think you will be fine with either.
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