ms_mckenna

Rip and go ... I did buy some WWE paper that I had hoped to save but I should of known better. We do always save boxes though. I had to buy new ones this year because they had all finally died lol.

Went to bed about 2 and got up at 7:30.

Jim thanks so much for posting this. DD had my hubbies lap top tonight at our family Christmas eve thing showing my g nephews (3&4) where santa was. The ran back to her all night to find out where he was now. Very cute wish it would have been around when mine were little.

The night we moved into our house in town our neighbor across the street brought us a family meal from Churchs ... it was right around the corner. Think that is the best thing we have ever gotten because we had just bought our first house and were broke to say the least lol. We were tired and I was dreading cooking that night. :) I thought it was so sweet. Plus it was an older man who was widowed so that made it that much more sweet. The fact that he thought of us.

Thanks for the info JSP. We decided not to buy them from LL Bean. I found some at Dillards for about 12.XX on clearance yesterday. So I was REALLY glad I didn't pay 20 plus each.

I definately think it says a lot for WWE as a company that they would send a second package! Please guys that have kids that are fond of WWE stuff remember that. Because they really stand behind thier products, and believe in customer service. I also was very proud of this manager at Fedex. Most would of just said so sad to bad, as most of them have done this week. When I pointed out to him that I thought they were customer oriented based, he agreed and decided to drive it out to me. Which he could have just as easily said poo on you. He told me that I was the nicest "pi$$ed off" customer he had talked to all week. I guess the you get more flies with honey thing that dh is always telling me is true.

LOL ok Paula do you have this one? I thought about it today that I really need to buy it. I adore this movie. Think it reminds me of when my daughter was still sweet and little

is on on abc family right now . I had forgotten about this movie it is so cute have not seen it in forever! It is on again at 9 am tomorrow. If you have a little girl I highly recommend it.

Ya so am I !!!! Actually just got off the phone with the manager and the second package was not on the truck this morning, it was in the office. Am laughing now because if not I would be crying. I knew in my heart it was there this morning but I could not get the lady to see that. He goes well I don't have any couriers but he is bringing it to me himself! Should be here in 45 minutes! They are trying to redeem themselves that is a great thing. :) update: They just delivered. The courier did not look happy but the manager that was with her was very nice. So all his presents are safely tucked under the tree

Oh Paula really good pictures of the kids! Your children are so cute!

I took lots of deep breaths I went to pick up both packages but only got one. And she could not find it at first. You can imagine how I was . Be proud of me I never cussed and honestly was not hostile at all I was very civil. I was not nice but I was civil. I am still in shock I did not go postal on them. The other package was out on delivery ... so we shall see if the 3rd times the charm. She looked very scared to tell me that information. I got the second package WWE sent which does not have a few of the items I ordered in it just because they were on back order and she wanted to make sure he got something. She also sent him some extras :) It is fine because the stuff on backorder actually is stuff that I want for when he goes to meet John Cena January 7th so we have two weeks to fix it. If the other box doesn't make it here. Plus DH & DD went bought him a stereo today so he would have something else under the tree lol. He sat in the backseat hugging the box the whole way home and shaking it occasionally lol. He was as relieved as I was to see that box I think. I am just so much happier now to say the very least!!!!

No Paula I did not get either of the packages. Fed Ex has definately made it to the bottom of the shipping food chain with me this week. DH and DS are going with me ... DH's idea. Think he is afraid of what I am going to do if I get over there and something is wrong. I will let you guys know in a few hours if we got it. Takes 30 minutes to get to the warehouse. :sigh:

Well it gets better! The one that was MIA is still on a truck "to be delivered". The other one this afternoon was running an hour and a half late because of the driver being late this morning ... but I was assured it would be here. Well just got off the phone with them and it went back to the warehouse because the driver ran out of hours. I wanted to talk to someone in our office and they would not let me but the lady from fed ex 800 number talked to them. She told me that they cannot gaurantee it will be here tomorrow. That in the morning the managers will come in and decide "who gets thier packages and who does not"! I was like WTH?? That is a wonderful way to keep customers. So I asked if I could pick it up myself and she said yes. Sad thing is I am worried I am going to get over there and something else is going to happen with them and it will be lost again. So say a little prayer that I can get it in the morning. Hoping I can remain calm when talking to the people. I have never had so many problems with a package . Will definately break me from using online shopping late in the season!

I called Fedex last night. Well their customer service bites to say the least. She never really even said she was sorry about what happened... also acted like it was no biggie that it ended up a few STATES over. She also tried to tell me no it was not delivered it was sent to thier office. I asked her why then does it say under the tracking that it has been delivered and has a signature confirmation?? She didn't know about that. Anyway she said she would turn it over to her research department so they may or may not call who knows. She also said no they are working on Saturday. I sware I read somewhere that they were not. She claimed the lost package was supposed to be here today. And the package WWEshop overnighted is scheduled to be here at 3 today It's last place to be was in Longview which is a town over so I feel much better it is somewhere in the area.

I am so glad! I know that is a load off your mind. Sorry she is upset ... she really should understand. Some people just worry me.

Do they really sell the easy buttons? Those would be adorable gifts for some people I know. What do they run Paula?

Can't you get them at apple? Thru the refurbished ipods?

I would hope they do get it here before Monday I heard they were not working on Saturday? I already feel bad for the delivery driver that does come to my house I am not really happy with them at the moment. I still don't get why in the heck they delivered to Tenn. Seems like someone would have caught the mistake. I was looking on the shipping it was in Shreveport this morning and they had to take it all the way back to Tenn. I am so thrilled that WWEshop stepped up and is trying to fix it. So many other companies would have said oh it is a shipping error sorry we can't help you. I definately will be ordering all his WWE stuff thru them instead of buying from other distributors now. I figured out as long as I can get a promo it is worth it because they do not charge tax to my state. So it all evens out.

Oh I hope it makes it there in the morning!

Well that is very frustrating. Did they say how long it was before you picked it up when you ordered it? I think we are doing the picture thing for DS if his stuff does not get here by Christmas. Very irratating I know.

I really hope your week gets better! I can't believe they ate all the cookies I would be irratated. At least they liked them though.

At the moment no but that is probably cause of my issues with Fed Ex this week. Last week I probably would have felt bad for them lol.

Paula do they have a number? I know when I could not find a number for netflix I googled netflix number and it came up a few inquiries in. Do like the idea of it would not fit in the sliegh. I really hope it gets here I know how stressful it is when things are just somewhere out there and you have no control over them!

Ok I see that everyone else is having one of those days but I have to blow off some steam too. DH is out of town in Fairfield DS and I would have gone with him but I had to stay here and wait for a package from fed ex. The package is well over half of DS's Christmas that was sent from WWEshop.com. Well I get online today and it has been delivered at 8 AM this morning to TENN! I live in TEXAS! Not only has it been delivered it was signed for! So somebody had to look at the name and address and say oh this isn't me but I might like it and sign for it anyway! I of course by now am tearing up So I called WWE and spoke to one woman that was like uhhh yes hun it is in Tenn and has been delivered ... I have no clue why but Customer service can help you here is there number. So I called one and really was expecting nothing but being able to yell at someone. The lady was super sweet and I explained to her that was a huge chunk of DS's Christmas. She was like omg omg omg ok let me see if I can fix this. She is steadily saying I don't know what they were thinking nothing says Tenn. on this package! Anyway she said we will get another package with the same contents in the mail today to you and overnight it. You should get it tomorrow if not you will get it Tuesday. Which she was constantly saying I really hope it gets there tomorrow. She pushed the order thru and even changed the size on one of the shirts because I had ordered him the new game package. Told me that I could return the shirt on thier dime after Christmas but that way he would get his game, and not have to wait for them to figure it out! I was very thankful they were so helpful I have never seen companies just send another package to make sure it was there in time. She kept telling me just take deep breaths we are getting it worked out. I hung up with her and found a number for Fedex and called them. Rita the lady from WWE called me while I was on hold with them. She said they talked to Fedex and they are promising to get the package from Tenn to Texas my house by tomorrow. She said she was not stopping the other package though because she wants to make sure he gets one of them. Figured he had better chances with two packages coming. Anyway I got her supervisors email and I am going to send a thank you/praise letter to her. I have never had someone handle it so well. Just hoping it gets here in time. DS already knows though he heard mom cussing lol. And was like uhh mom? He said if the fedex guy does not get here till Monday we should make him dress up like Santa and come down the chimney.

This year I am going with the kids fav foods. I got a thing of slim jims for DS and DD got marashino (sp) cherries. Plus raisins, and other snacks including some candies. We also added lottery tickets.