to the GottaDeal.com forums :) If you look at the BB ads it shows they open doors at 5:00 AM. Tickets are handed out by Best Buy employees about 30-45 min before 5:00 AM. The reason they hand out tickets is to ensure the people who have been waiting in line for 5 hours get what they want. They hand out tickets for door buster items such as the Toshiba laptop for $379, etc. So it is possible for an item to SELL OUT before the doors even open. If you really want something get in line around Midnight-2AM, it varies depending on where you live. I hope that answers your questions.