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Does anyone else have to return a defective toy?


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25 replies to this topic

#1 Gloey  OFFLINE  

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Posted Dec 25, 2006 - 6:12 pm

I have to return the Fisher Price kid's digital camera. The lcd screen doesn't work at all. Lots of luck, I bought it in August at Toys R Us and you know how difficult that can be. I may have to just buy another one and make a switch.

#2 amyers12345  OFFLINE  

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Posted Dec 25, 2006 - 7:19 pm

Oh no!!! We're lucky enough that everything we've tested has worked. But we haven't tested but a small percentage of all this stuff!

#3 Tracy72  OFFLINE  

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Posted Dec 25, 2006 - 7:34 pm

so far so good....just me figuring out this crazy pm3 player...lol...

#4 ms_mckenna  OFFLINE  

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Posted Dec 25, 2006 - 7:38 pm

We were very lucky as well. DS has one jacket that has a mark on it and I am wondering if it is even a big enough deal to return it and get another one. Thinking probably not.

#5 Illinoismom  OFFLINE  

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Posted Dec 25, 2006 - 7:42 pm

My family sent my two youngest games for a system they do not own, a little disapointing for them I will try and get them something with an exchange

#6 CrayZMama80  OFFLINE  

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Posted Dec 25, 2006 - 10:05 pm

Just this goofy fly wheel thing. My son got the one with the pull cord thing. It has the wheels like skateboard wheels. Has a black thing on it that says remove for play. I have yet to find out how to remove the darn thing. :eek: Other then that.. so far so good. Knock on wood!

#7 Sunshyne  OFFLINE  

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Posted Dec 25, 2006 - 11:25 pm

Everything is good here! I thought something was wrong with DS' Travel Lite-Brite because it wouldn't turn off. Then dh pointed out that's because it turns off by itself after a few minutes lol

#8 mom_of2boyz  OFFLINE  

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Posted Dec 26, 2006 - 1:20 am

My mom got DS#2 a psp game and when he opened it, it was empty except for the paper stuff that is in there. No game.

#9 rabx5  OFFLINE  

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Posted Dec 26, 2006 - 5:01 am

DD got a camera phone from Tracfone. It has no earpiece :g_thumbsd How's that for faulty production? We will get a new one in 5-10 business days :( She's quite upset and I don't blame her.

#10 First Lady  OFFLINE  

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Posted Dec 26, 2006 - 7:59 am

I got my DH a skateboard and after only 30 minutes at the skatepark yesterday it has gotten a crack in it! This was a decent board too. Now I have to decide if we want to get another similiar one and see how it does, or just get money back and find a new one.

#11 Kayakmom  OFFLINE  

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Posted Dec 26, 2006 - 8:29 am

Just this goofy fly wheel thing. My son got the one with the pull cord thing. It has the wheels like skateboard wheels. Has a black thing on it that says remove for play. I have yet to find out how to remove the darn thing. :eek:
Other then that.. so far so good.
Knock on wood!


Keep messing with it and it will come off. I wish ds10 was here, because he could tell you in a flash how to do it. The first time he got one I was messing with it and couldn't get it off. Of course, the youngster came over and immediately got it taken care of, lol. I think, if I recall correctly, that it feels like you're going to break it when removing it but it doesn't break. If I talk to ds from his dad's today I'll ask for more specific instructions for you.

#12 Kayakmom  OFFLINE  

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Posted Dec 26, 2006 - 8:31 am

I have to return the Fisher Price kid's digital camera. The lcd screen doesn't work at all. Lots of luck, I bought it in August at Toys R Us and you know how difficult that can be. I may have to just buy another one and make a switch.


You might want to think about exchanging it for a regular cheapo digital camera. I was going to get one for my kids until I realized that they got really bad reviews. The picture quality is supposed to be terrible on them. Good luck with the exchange!

#13 dmmiller  OFFLINE  

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Posted Dec 26, 2006 - 9:04 am

Yup, we started messing with the Bug maker last night.. worked fine for bug #1, but then it shut off, and now I cant get the switch to move over to make another. :( WM here we come. augh!

#14 Gloey  OFFLINE  

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Posted Dec 26, 2006 - 10:10 am

You might want to think about exchanging it for a regular cheapo digital camera. I was going to get one for my kids until I realized that they got really bad reviews. The picture quality is supposed to be terrible on them. Good luck with the exchange!


Any idea who makes a good really cheapo digital? LOL

#15 Gloey  OFFLINE  

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Posted Dec 26, 2006 - 4:38 pm

Update! I had DH take it back to TRU today and they gave him a gift card for the value. They had no more in stock, said it was the most popular Christmas item and they have no idea when they are getting them in. Said they only get like 4 at a time???? Anyway, he had no problems with the return which is good, I thought TRU would hassle us.

#16 ace25baker  OFFLINE  

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Posted Dec 26, 2006 - 4:45 pm

That's great it worked out for you! My nephews dvd player wont play so that is going back to Target. But, everything else works just fine.

#17 ms_mckenna  OFFLINE  

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Posted Dec 26, 2006 - 4:47 pm

Glad you were able to return without any problems. I agee TRU can be a pain about returning sometimes. :(

#18 ehstrojette  OFFLINE  

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Posted Dec 26, 2006 - 4:55 pm

I had to return DD art easel, we went to put it up the night before Christmas and a piece was broken in half. Took it back to target and they were all out, checked 4 more places and no one had any in. Guess I will have to wait

#19 Melissa  OFFLINE  

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Posted Dec 27, 2006 - 11:11 am

No, we were lucky this year.

#20 bayhaysay  OFFLINE  

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Posted Dec 27, 2006 - 11:14 am

Yep, my grandparents got hayden one of those little toy laptops and the screen doesn't work. It won't come on at all.

#21 Illinoismom  OFFLINE  

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Posted Dec 27, 2006 - 11:15 am

Target is a pain when you have no reciept, My sister sent DS games and my son has an advance, it was like I wanted to steal something, I just wanted an advance game, Now I took four back to Walmart last night and didnt have any problems at all. I don't know why both my sisters decided I had bought my children Sp's and didnt ask

#22 elena_398  OFFLINE  

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Posted Dec 27, 2006 - 3:21 pm

We were lucky this year that everything is in working order. My daughter loves her easy bake oven. She made us some chocolate chip cookies. Surprisingly pretty good!

#23 bayhaysay  OFFLINE  

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Posted Dec 27, 2006 - 3:28 pm

Yep, my grandparents got hayden one of those little toy laptops and the screen doesn't work. It won't come on at all.


the thing has started working now so I guess we won't be returning it, go figure :insane:

#24 Kayakmom  OFFLINE  

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Posted Dec 28, 2006 - 6:04 am

Gloey, my friend got her daughter the Disney Pix Max 3 camera and it takes really cute pictures.


http://disneyshoppin...ategoryId=14636

#25 mrodgers169  OFFLINE  

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Posted Dec 28, 2006 - 6:35 am

got my DS a remote control car. 5 minutes later of being outside, he says the rim came off while going down the street! A TRU return.. Uuggh!

#26 rabx5  OFFLINE  

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Posted Dec 28, 2006 - 8:10 am

DD got a camera phone from Tracfone. It has no earpiece :g_thumbsd How's that for faulty production?

We will get a new one in 5-10 business days :( She's quite upset and I don't blame her.


Excellent customer service from Tracfone-dd received new phone DHL yesterday and we are up and running and got extra minutes free for our trouble. I just sent a nice email to them. They really were on the ball considering it's the holiday season :)




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