Best Buy return policy?

[debnmark]

Wondering if anyone knows if Best Buy will give a store credit without a receipt or a gift receipt? I got a bunch of DVDs in a grab bag that I'll never watch. On their website it says you have to have a receipt, but I know other stores say that, too, but will give a store credit for a limited number of returns per year (like Target, Wal Mart). TIA for anyone who can share their experiences.

[edubbrulez]

Wondering if anyone knows if Best Buy will give a store credit without a receipt or a gift receipt? I got a bunch of DVDs in a grab bag that I'll never watch. On their website it says you have to have a receipt, but I know other stores say that, too, but will give a store credit for a limited number of returns per year (like Target, Wal Mart). TIA for anyone who can share their experiences.

I tried to return the Batman The Dark Knight Blu-ray a week or so ago without a receipt. They would not take it back without a receipt. This was the Downingtown, PA store.

 

Erik

[AndreaInNC]

I have never had a problem doing a return at Best Buy without a receipt right after the holidays. If the item is unopened, they should give you a store credit. I've just said that it was a Christmas gift that I already had.

[peppysfireball]

I had a Guitar Hero nintendo ds I wanted to exchange for the new one and I have receipt, but they said no. It had been more than 45 days. I said how about I do it without receipt and she said they have to have receipt for all returns or exchanges. This is in Illinois

[debnmark]

Well, my husband tried to return them for me. They were going to give him store credit, but when she scanned them she said they didn't carry them. The movies are on their website, but he walked around the store after that and didn't see them on the shelves anywhere. Oh well. I might try WalMart, the movies are on their website.