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Amazon and returns: They are cancelling accounts for excessive returns!


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I bought a tandem bike trailer in the spring from Amazon. My son and I were riding along when the front wheel broke off. Amazon took the bike back no problem. I actually had a new bike before I even sent the old one back. It was basically no hassle or questions asked.


I can understand why they would institute this new policy, but they also shouldn't tell people to refuse shipment.

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retail stores will deny you return rights if you are excessive, as well... I see no reason Amazon should not have that right.



I understand that and i agree. But they should also inform their customer service reps to refrain from telling the customers to refuse shipment. I don't think I've ever refused a shipment or returned anything to amazon.

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