amberleigh2 Posted December 6, 2007 Share Posted December 6, 2007 Does anyone have or see a # to call Disneyshopping.com, all I can find is a email address unless I'm blind!! I would so appreciate someones help, I just got my order from them & I had ordered one of the personalized ornaments for a teacher, well you won't believe what the actual ball looks like, it's the shiny red w/ Mickey & their is like a dirty smudgy grime all over it, It's disgusting.....I would NO way give this as a gift!! O.k. sorry to rant but I'm not very happy right now!! I was'nt sure which forum this would go in, so I'm sorry if it's wrong!!!:) Link to comment Share on other sites More sharing options...
Marcster Posted December 6, 2007 Share Posted December 6, 2007 Did you already try the number on the Contact Us page?: "If you're inquiring about an order, you can use this Email Form, or you can call Disney Shopping Guest Services at 1-800-328-0368 during the hours of 7 am - 1 am ET." http://img.dsi.go.com/content/global/guest_services/contact.html Link to comment Share on other sites More sharing options...
Sycro Posted December 6, 2007 Share Posted December 6, 2007 From the very bottom of the email form: "If you're inquiring about an order, you can use this Email Form, or you can call Disney Shopping Guest Services at 1-800-328-0368 during the hours of 7 am - 1 am ET." Link to comment Share on other sites More sharing options...
amberleigh2 Posted December 6, 2007 Author Share Posted December 6, 2007 Thank you to both of you......some how I did'nt see that, I'm prolly to upset to see straight!! Link to comment Share on other sites More sharing options...
amberleigh2 Posted December 6, 2007 Author Share Posted December 6, 2007 Just a update....I'm happy now, I got through & they are sending me a new ornament!!:) They told me to just donate the item to a local charity, that is the 2nd time they've came through for me!! I give them an A+ for customer service, Yeah Disney!! Link to comment Share on other sites More sharing options...
sweetsali Posted December 7, 2007 Share Posted December 7, 2007 Just a update....I'm happy now, I got through & they are sending me a new ornament!!:)They told me to just donate the item to a local charity, that is the 2nd time they've came through for me!! I give them an A+ for customer service, Yeah Disney!!Disney has great customer service. I ordered two personailze shirts from them and they misspelled my first name and they sent me another shirt at no charge with the correction. Only thing I do not like, their shipping cost are kinda steep. Link to comment Share on other sites More sharing options...
christk Posted December 7, 2007 Share Posted December 7, 2007 If there is any problem with a disney order they are excellent in fixing it. Last year I ordered a lava lamp for christmas it was broken in the box. Emailed them and they ups me one overnight so I would have one for christmas. They're great customer service. Link to comment Share on other sites More sharing options...
amberleigh2 Posted December 7, 2007 Author Share Posted December 7, 2007 I agree, this is the second time now that they were great, Our last trip to Disneyworld, we had bought a item @ a giftshop & had it mailed to our room, well anyways when we got home it was'nt the right thing so I called & they immediatley sent me the right thing. Hardly any questions asked, told me the same thing as today......Donate the other item!! Their wonderful, no wonder I'm a disney freak!! Link to comment Share on other sites More sharing options...
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