Help.......I need a phone # for DisneyShopping.com

[amberleigh2]

Does anyone have or see a # to call Disneyshopping.com, all I can find is a email address unless I'm blind!! I would so appreciate someones help, I just got my order from them & I had ordered one of the personalized ornaments for a teacher, well you won't believe what the actual ball looks like, it's the shiny red w/ Mickey & their is like a dirty smudgy grime all over it, It's disgusting.....I would NO way give this as a gift!! O.k. sorry to rant but I'm not very happy right now!!

 

 

I was'nt sure which forum this would go in, so I'm sorry if it's wrong!!!:)

[Marcster]

Did you already try the number on the Contact Us page?:

 

"If you're inquiring about an order, you can use this Email Form, or you can call Disney Shopping Guest Services at 1-800-328-0368 during the hours of 7 am - 1 am ET."

 

http://img.dsi.go.com/content/global/guest_services/contact.html

[Sycro]

From the very bottom of the email form:

 

"If you're inquiring about an order, you can use this Email Form, or you can call Disney Shopping Guest Services at 1-800-328-0368 during the hours of 7 am - 1 am ET."

[amberleigh2]

Thank you to both of you......some how I did'nt see that, I'm prolly to upset to see straight!!

[amberleigh2]

Just a update....I'm happy now, I got through & they are sending me a new ornament!!:)

They told me to just donate the item to a local charity, that is the 2nd time they've came through for me!! I give them an A+ for customer service, Yeah Disney!!

[sweetsali]

Just a update....I'm happy now, I got through & they are sending me a new ornament!!:)

They told me to just donate the item to a local charity, that is the 2nd time they've came through for me!! I give them an A+ for customer service, Yeah Disney!!

Disney has great customer service. I ordered two personailze shirts from them and they misspelled my first name and they sent me another shirt at no charge with the correction. Only thing I do not like, their shipping cost are kinda steep.

[christk]

If there is any problem with a disney order they are excellent in fixing it. Last year I ordered a lava lamp for christmas it was broken in the box. Emailed them and they ups me one overnight so I would have one for christmas. They're great customer service.

[amberleigh2]

I agree, this is the second time now that they were great, Our last trip to Disneyworld, we had bought a item @ a giftshop & had it mailed to our room, well anyways when we got home it was'nt the right thing so I called & they immediatley sent me the right thing. Hardly any questions asked, told me the same thing as today......Donate the other item!! Their wonderful, no wonder I'm a disney freak!!