abeln2672 Posted November 28, 2007 Posted November 28, 2007 Looks like my order was just cancelled.Really? Anyone else had theirs cancelled? I got a shipping confirmation email this morning...left Portland yesterday and supposed to arrive on 12/3.
cateyesprincess Posted November 28, 2007 Posted November 28, 2007 My order was cancelled too this morning. I should get my refund in a couple days.
corozco79 Posted November 28, 2007 Posted November 28, 2007 My order got cancelled too. Received an email stating that there will be a refund...
ukdebc Posted November 28, 2007 Posted November 28, 2007 Just checked my order- still showing as not yet shipped..... keeping my fingers crossed. for those whose order was cancelled - did you get a reason?
abeln2672 Posted November 28, 2007 Posted November 28, 2007 Man, it's really a bummer to hear about people getting their orders canceled!! Has anyone else gotten a shipping confirmation like I did, or did I just completely luck out?
wvblast Posted November 28, 2007 Posted November 28, 2007 I haven't seen any emails yet. Keeping my fingers crossed.
dawnette123 Posted November 28, 2007 Posted November 28, 2007 I just got the email....my order has been shipped!
LolaPop Posted November 28, 2007 Posted November 28, 2007 Clearance shoes have a message on them now saying "clearance shoes will NOT receive any % off discount from coupons or promos." Too bad.
ukdebc Posted November 28, 2007 Posted November 28, 2007 Clearance shoes have a message on them now saying "clearance shoes will NOT receive any % off discount from coupons or promos." Too bad.That was always there ... when I first tried to order I couldnt get the discount to work . If you added a non clearance item - then the discount worked. Hope that no more orders get cancelled......
corozco79 Posted November 28, 2007 Posted November 28, 2007 I got this message... after reading it over again... i hope i don't end up getting the laces! I was just doing that to get the discount! I better call! ...We regret to inform you that a shoe that you recently ordered from our website, www.dmusastore.com, is sold out. We have canceled the style # 8C057X015, size 8 (UK) off your order number. We are refunding your money for this item since we will not be getting any more in stock. It may take the bank a few days to post the refund to your account. If you ordered other items that are in stock, they will be shipped to you as soon as possible. We apologize for the inconvenience this has caused. Please contact us at [email protected], or 1-800-229-1262 if you have further questions. Sincerely,Consumer Relations Dept.Dr.Martens E - Commercewww.dmusastore.com1-800-229-1262
abeln2672 Posted November 28, 2007 Posted November 28, 2007 Gotcha...so you didn't get canceled because of the discount, but rather b/c your shoes were out of stock. Did others with cancellations get similar messages? I just feel bad for those who haven't heard yet and are hoping for some clarity. As I said, mine are supposedly on the way, so I'm in the clear!!
CatchersMom Posted November 28, 2007 Posted November 28, 2007 I just tried it and it didn't work. Said I need to purchase clearance items separately from regular items.
madras60 Posted November 28, 2007 Posted November 28, 2007 Here is the wording of the F&F sale from dealnews: Dr Martens cuts 35% off with no minimum required via coupon code "DMFF3507". That's the best coupon we've seen from this store in over two years. It stacks onto sale prices but not on clearance. Coupon ends December 14. Looks like they finally caught on to the "shoelace" loophole, so to speak.
wvblast Posted November 29, 2007 Posted November 29, 2007 Got my email saying my items have been shipped!!!
brandibug Posted November 29, 2007 Posted November 29, 2007 They have fixed it now so that the code can't be used with clearance items - I got an error that says "Promo codes cannot be used for clearance items. Please checkout with clearance items separately." I had the shoelaces in the cart and everything...oh well. missed another one.
ukdebc Posted November 29, 2007 Posted November 29, 2007 Got my email to let me know my items have shipped:D Hope that everyone else still pending is as lucky!
seriouslyMD Posted November 29, 2007 Posted November 29, 2007 UK sizes are one size smaller then US sizes. For example 12 UK = 13 USNo, they're not. Better be careful and google internation shoe size conversion chart. I'm sure their website would have the chart as well. I'm a size 5 in the UK and size 7 US (38 europe).
Ava31 Posted November 30, 2007 Posted November 30, 2007 Thank you soooo much for posting this one. I didn't bother with the clearance stuff, so hopefully my order will go through. My husband is going to be absolutely thrilled with his new shoes and I'm absolutely thrilled that I paid $55 for them (my husband bought an identical pair about 2 years ago for $95 at Dillard's).
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