Major kudos to Best Buy!

[floridasun5]

If anyone has ventured over to the CC board, you'll read my problems with them and getting my tv delivered that I ordered on Tuesday, the 21st. Well since time is of the essence here and Im not so trusting of CC after they screwed me around the first time, I decided to see if any of the Best Buys had the Panasonic tvs still ( I didnt know they were a secret special) so I called the Best Buy 800 # and asked them and the woman told me that all the Best Buys in my area had them so I headed to my nearest BB to pricematch the CC price and pick it up today. Well come to find out, they didnt have any, however, the associate that I was dealing with (Kevin) was GREAT! He took the time to go in the back to check to make sure they didnt have any, tried to call another store and when he couldnt find any, he went back to look to see what they did have. He showed me a Samsung that they had that was absolutely BEAUTIFUL! but the price was $1799.99 which was more than I was willing to pay just because it had a pretty shiny black surround instead of the gray LOL He went to talk to his manager and came back and gave me this $1800 tv for $1399! Additionally, the BB service plan was only $20 more than CC, but I get it for 4 years instead of 3! I'm still waiting for help to arrive to get the tv out of my truck as its extremely heavy, but I am VERY happy with my BB and the service I received today! Additionally, I used my Reward Zone which I didnt have with CC and will still get a % back from using my Discover card! Its not often that you get this kind of service, particularly at this time of year, so I am VERY grateful to this associate for taking the time and interest in assisting me and making sure I have a tv before my husband comes home on Sunday. I cannot wait to get it setup and to see my husbands face when he comes home! This Best Buy and this associate just made my Christmas and I will always return to give him my business in the future. Thank you to the Best Buy in Altamonte Springs Florida!

[ebony0421]

Maybe you should email BB corporate office about your experience. I wouldn't tell them about the discount, but I would tell them how helpful the sales person was. They will be hearing alot of complaints, so I'm sure they'd love a compliment.:)