Illinoismom Posted November 5, 2006 Share Posted November 5, 2006 Well that was a mistake, We went because my son wears Southpole sweatshirts and they had a great sale on them. So while I was there I picked up two shirts( 2.97)with something else I bought my nieces, something for my nextdoor neighbor and the other two kids, Not reading the fine print on the coupon I didnt know you couldnt use it till 6:00pm, So the girls say's its 4:30 I can hold till 6:00 so just come back then and use your coupon, So I had some more shopping to do gave my name and left. Went back picked up a couple more things in Penny's and went to go get the other stuff, Well they put it all back, I said say what my name was on it and I was told you would hold it. So the girl calls some one else over and she say's Thats tough thats the way it is. I said oh no it's not some one is going to find the things I had and bring them back, Now I sent my son to go get the sweatshirts as I wasnt sure which ones he had, and then had them call a manager. He tried to apoligize but I wasnt going to go round up what I bought, So I had to describe it to him and he went and got the rest. The instead of 15.00 off he gave me a whopping 20.00 by that time I just wanted out of the store. This is one reason I hate malls but I guess I can look at it as I got one of my items for free Link to comment Share on other sites More sharing options...
eve Posted November 5, 2006 Share Posted November 5, 2006 Well that was a mistake, We went because my son wears Southpole sweatshirts and they had a great sale on them. So while I was there I picked up two shirts( 2.97)with something else I bought my nieces, something for my nextdoor neighbor and the other two kids, Not reading the fine print on the coupon I didnt know you couldnt use it till 6:00pm, So the girls say's its 4:30 I can hold till 6:00 so just come back then and use your coupon, So I had some more shopping to do gave my name and left. Went back picked up a couple more things in Penny's and went to go get the other stuff, Well they put it all back, I said say what my name was on it and I was told you would hold it. So the girl calls some one else over and she say's Thats tough thats the way it is. I said oh no it's not some one is going to find the things I had and bring them back, Now I sent my son to go get the sweatshirts as I wasnt sure which ones he had, and then had them call a manager. He tried to apoligize but I wasnt going to go round up what I bought, So I had to describe it to him and he went and got the rest. The instead of 15.00 off he gave me a whopping 20.00 by that time I just wanted out of the store. This is one reason I hate malls but I guess I can look at it as I got one of my items for freei would be beyond mad Link to comment Share on other sites More sharing options...
elena_398 Posted November 5, 2006 Share Posted November 5, 2006 Thats ridiculous. Say one thing, do another (or nothing in this case) Link to comment Share on other sites More sharing options...
Cecilliadb Posted November 5, 2006 Share Posted November 5, 2006 Thats customer no service for ya. Link to comment Share on other sites More sharing options...
Kellylumbard Posted November 5, 2006 Share Posted November 5, 2006 customers are always right,but business's seem to have forgotten that there customer service sucks!!! Link to comment Share on other sites More sharing options...
cleverbffool Posted November 5, 2006 Share Posted November 5, 2006 BTW Customer service is great at jc pennys near me. I went yesterday after 6, i spent 80 saved 190 thats what i call a sale. Link to comment Share on other sites More sharing options...
Gporter34 Posted November 5, 2006 Share Posted November 5, 2006 I would be mad, too. I only go in our JCPenneys if they are having a great sale or on BF to get my snowglobe.LOL That's it for me. I missed the sale this time, forgot all about it and I hate that I did, my sons wear alot of the SouthPole sweatshirts and hoodies, too. Link to comment Share on other sites More sharing options...
Illinoismom Posted November 5, 2006 Author Share Posted November 5, 2006 I would be mad, too. I only go in our JCPenneys if they are having a great sale or on BF to get my snowglobe.LOL That's it for me. I missed the sale this time, forgot all about it and I hate that I did, my sons wear alot of the SouthPole sweatshirts and hoodies, too.they have the sale today and Tommorrow on the Southpole items, But I am not going back there at all Not after yesterday Link to comment Share on other sites More sharing options...
Gporter34 Posted November 5, 2006 Share Posted November 5, 2006 I don't blame you for not wanting to go back. I'm not going anywhere today!LOL It's pouring down rain and cold right now and I have two trees half way decorated with garland, wreaths, and everything Christmas strewn from one end of the house to the other!LOL Link to comment Share on other sites More sharing options...
motoXmom Posted November 5, 2006 Share Posted November 5, 2006 BTW Customer service is great at jc pennys near me. I went yesterday after 6, i spent 80 saved 190 thats what i call a sale.Nice Job!! Link to comment Share on other sites More sharing options...
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