scrappynik Posted November 12, 2004 Share Posted November 12, 2004 I can't remember if this has been posted here or not but... I called my TRU and asked them if they will be price matching on black friday and she said NOPE, not at all! And I found this on thier website: Price Guarantee is not in effect for other retailer special offers or doorbusters from Thursday, Thanksgiving Day, through Sunday. I can't believe they are not PMing anymore! Now I am definatly NOT shopping there on BF! Link to comment Share on other sites More sharing options...
starshine Posted November 12, 2004 Share Posted November 12, 2004 My mom called our local TRU and they said they are PMing that day. Maybe it's up to the store. I am going on Sunday so I will ask a manager that day also just to comfirm. Everyone should call their local TRU and ask for a manager. Link to comment Share on other sites More sharing options...
mommyindallas Posted November 12, 2004 Share Posted November 12, 2004 Not only talk to a manager but get their name, time, and date of call, etc. Link to comment Share on other sites More sharing options...
Jaidensmom Posted November 12, 2004 Share Posted November 12, 2004 I mentioned this on another post but I was at tru yesterday and asked and they will not be PM'ing on BF Link to comment Share on other sites More sharing options...
Brad Posted November 12, 2004 Share Posted November 12, 2004 With TRU threatening to leave the toy business a few months ago, they must be doing what they can to not lose $. I'm sure there will be some people who get up to the checkout counter and demand that they PM, and when they refuse, will cause a big scene and make everyone else wait for them to rant and rave to the manager despite the fact that it's already been established. Link to comment Share on other sites More sharing options...
scrappynik Posted November 12, 2004 Author Share Posted November 12, 2004 I called three different TRU stores and this is what they each said: One "No, we will not be price matching this year" Two: "We will price match on items that are on sale for 2 or more days, no doorbusters" Three: "Absolutly not!" I've already written a letter to corporate to let them know my feelings on this Link to comment Share on other sites More sharing options...
RossMAN Posted November 12, 2004 Share Posted November 12, 2004 Not only talk to a manager but get their name, time, and date of call, etc.Agreed. If you get them to commit over the phone, visit that same store and request to speak with the same person. Link to comment Share on other sites More sharing options...
FlashStash Posted November 12, 2004 Share Posted November 12, 2004 I've already written a letter to corporate to let them know my feelings on this I'm not really sure that corporate is going to care that you're upset with a policy change that will prevent then from losing money on your purchases. C'mon people, get real here. Link to comment Share on other sites More sharing options...
Jaidensmom Posted November 12, 2004 Share Posted November 12, 2004 good luck getting a reply from the corp office. I emailed a complaint almost 2 weeks ago about how rude the supervisor on duty was to my daughter and I. Haven't heard a thing from them, nada, zilch, nuffin Link to comment Share on other sites More sharing options...
outnumbered Posted November 12, 2004 Share Posted November 12, 2004 With TRU threatening to leave the toy business a few months ago, they must be doing what they can to not lose $.If TRU left the toy business...what business would they have left to be in? Or were they thinking of just going out of business altogether? I find it hard to believe they're doing that bad--yes, other stores may have lower prices, but they don't have half the inventory as TRU. Lots of toys I get for my kids are only at TRU or online. And I agree with those who say emailing corporate isn't going to do a thing...except maybe make them crack down more on leaking of BF info. Link to comment Share on other sites More sharing options...
scrappynik Posted November 12, 2004 Author Share Posted November 12, 2004 Well first of all, I could care less if I get a response or not. I email companies all the time to give feedback--both good and bad. Do I get a response back from them all? Of course not but at least they know how one person in this crazy world feels about them. Secondly, I don't look at it as them loosing money. If they have one or two things I want to price match but I am also buying 20 things at thier prices, I hardly think they are loosing money. Of course now I will get someone who has to give me quotes and such on how if XX amount of people do this, then the company is looking XX amount of dollars. I do not care about that. If they have good deals and honor price matching, that right there will bring in MORE people to shop at thier store versus thier competitors, thus bringing thier company more $$. Lastly, my letter to them has nothing in it about BF "leaks." I saw their disclaimer on the website and then made a few phone calls to confirm that there was no price matching on Black Friday. That was it, plain and simple. Link to comment Share on other sites More sharing options...
outnumbered Posted November 12, 2004 Share Posted November 12, 2004 Lastly, my letter to them has nothing in it about BF "leaks." I saw their disclaimer on the website and then made a few phone calls to confirm that there was no price matching on Black Friday. That was it, plain and simple.Hmm, I think I'm getting my TRU threads confused! When I posted that I was thinking of a post I saw somewhere--in a different thread I guess--from someone saying they emailed corporate about having percentages off instead of actual prices in the BF ad, which I guess was not you! The responses about emailing corporate not doing much just made that post pop into my head. Anyway, I still say emailing corporate about anything probably won't make a difference, but then again, that doesn't stop me from firing off emails to places that get me worked up enough--rarely, but it happens. Link to comment Share on other sites More sharing options...
elena_398 Posted November 12, 2004 Share Posted November 12, 2004 I only see one thing from Toys R Us that I want and I have to get it there as Walmart/KB doesn't carry it! Shoot Link to comment Share on other sites More sharing options...
Jaidensmom Posted November 13, 2004 Share Posted November 13, 2004 HAHHA Briansmommy your my kinda lady! That's right! Speak your mind! My daughter and I were treated like shoplifters two weeks ago when we purchased baby formula and a few toys to bring our total to 75.00 to get the 10.00 GC... ..............AT THE TIME the store circular did NOT have any exclusions, of course the ad in the sunday paper did but this was before that came out . Store manager walked up before we even started being checked out to *inform me* we could not get the GC or buy the donkey for 4.99. Now mind you, on this day there were no exclusions posted. There usually are and I can never take advantage of any of thier offers BUT this time there wasn't. When I asked her to show me where these exclusions were listed she couldn't. I'm normally pretty easy going but she approached us first and then couldn't back up her claim. She continued to tell me I could not have the items because I was buying formula. I continued to ask her where that exclusion was posted. ANYWAY...........our TRU is the only store in town that carries my sons formula....it's a specific brand/type that I can only buy there so I spend at least 50.00a week on formula, NOT to mention how much I spend on other stuff when I am there LOL This manager was extremely rude to me and really caused a scene. There were people behind me and I was very embarrassed! I wasn't trying to scam the store or anything but there weren't any signs, ads, policies posted that said I could not have these items ONLY the managers decision I'll probably never hear anything from corp but I wanted to do something about this manager even if it doesn't do any good in the end Link to comment Share on other sites More sharing options...
little*miss*a Posted November 14, 2004 Share Posted November 14, 2004 I was at our local TRU tonight and they have a sign up saying they will not be PM 11/25-11/29! Oh well...... Link to comment Share on other sites More sharing options...
chaoz Posted November 14, 2004 Share Posted November 14, 2004 If TRU left the toy business...what business would they have left to be in? Kidsrus clothes store.walmart is slowly picking off retailers one at a time.they will loose money for years on items just to drive out competitors.I personally will not shop walmartfor this reason.if where not careful they will be our only choice in 10 years.and prices will not be cheap .. Link to comment Share on other sites More sharing options...
Steakgoddess Posted November 14, 2004 Share Posted November 14, 2004 Actually, KRU went out of business awhile back. Link to comment Share on other sites More sharing options...
motoXmom Posted November 15, 2004 Share Posted November 15, 2004 I'm not really sure that corporate is going to care that you're upset with a policy change that will prevent then from losing money on your purchases. C'mon people, get real here.Wouldn't they lose even more if you didn't buy at all? If they don't want to price match on an item I want I will go somewhere else. Unless other stores are out of them and it's the last one on the shelf! Otherwise if that is the way they want to be then they can keep it. Then they can lose my sale completely. Link to comment Share on other sites More sharing options...
FlashStash Posted November 15, 2004 Share Posted November 15, 2004 Wouldn't they lose even more if you didn't buy at all? If they don't want to price match on an item I want I will go somewhere else. Unless other stores are out of them and it's the last one on the shelf! Otherwise if that is the way they want to be then they can keep it. Then they can lose my sale completely.No, if you're buying items at a loss to them, it is better for them if you don't buy anything. They're not losing money on no sale compared to a sale where they take in less than they paid for the items. Link to comment Share on other sites More sharing options...
motoXmom Posted November 15, 2004 Share Posted November 15, 2004 I see Flash I guess I just need more coffee! Thanks :) Link to comment Share on other sites More sharing options...
FlashStash Posted November 15, 2004 Share Posted November 15, 2004 I see Flash I guess I just need more coffee! Thanks :)I'm glad you understood what I wrote becuase I wasn't even sure *I* did! :) Link to comment Share on other sites More sharing options...
arbmommy Posted November 15, 2004 Share Posted November 15, 2004 TRU is trying to sell off it's Toys division and stick with Babies R Us. BRU has been carrying TRU for years, TRU has to keep cutting profits to stay in business compared to WM. Link to comment Share on other sites More sharing options...
elena_398 Posted November 16, 2004 Share Posted November 16, 2004 You would think if TRU wanted to win this years "toy war" with Walmart, they would have tons of super deals on toys. Also price match to get that edge over Walmart. Guess they do want to go under as their ad was pretty bad! Link to comment Share on other sites More sharing options...
FlashStash Posted November 16, 2004 Share Posted November 16, 2004 You would think if TRU wanted to win this years "toy war" with Walmart, they would have tons of super deals on toys. Also price match to get that edge over Walmart. Guess they do want to go under as their ad was pretty bad! So what you're saying is...is to succeed, TRU should match other people's loss leaders (that's when you sell an item below cost), thereby losing money and this will somehow help them to stay in business?!?!? Link to comment Share on other sites More sharing options...
lesfollesdavril Posted November 16, 2004 Share Posted November 16, 2004 Toys 'R Us is doing very well with their Babies 'R Us division. Link to comment Share on other sites More sharing options...
elena_398 Posted November 16, 2004 Share Posted November 16, 2004 If other stores sell the SAME toys (such as Walmart) your telling me they are loosing money. I don't think so. There as to be a profit somewhere. All Im saying is that if they want to compete with other stores, lower the pricing a little to be more competitive. Matching also helps in boosting sales. If one store can afford to do it, why not? Business will come there way regardless. Kids R Us already went out of business here in Ohio and according to the news here, if TRU doesn't win the so called "Toy War" the Toy division will soon go under. Even the "Big Toy Book" wasn't all that great in pricing at Toys R Us. Link to comment Share on other sites More sharing options...
Vampora Posted November 16, 2004 Share Posted November 16, 2004 The reason Wal-Mart can sell them so much cheaper is their cost is lower than TRUs cost. They have more buying power as there are many more WM than TRUs so they can buy more of the same item & get them at a lower price & sell them at a lower price. Link to comment Share on other sites More sharing options...
debbieandersen Posted November 17, 2004 Share Posted November 17, 2004 I've heard that Wal-Mart sells alot of their toys at a loss, to get people into their store (don't know if that is true). But if it is, it would be really hard to compete against that. With the price-matching, I think it is a mistake for TRU not to do it, not because they will lose a sale on a toy they will make no profit on, but because they will get more customers in their store that can purchase other items. Thats the benefit to PM items, hopefully the customer will shop for other things in your store. Link to comment Share on other sites More sharing options...
motoXmom Posted November 17, 2004 Share Posted November 17, 2004 If other stores sell the SAME toys (such as Walmart) your telling me they are loosing money. I don't think so. There as to be a profit somewhere. All Im saying is that if they want to compete with other stores, lower the pricing a little to be more competitive. Matching also helps in boosting sales. If one store can afford to do it, why not? Business will come there way regardless. Kids R Us already went out of business here in Ohio and according to the news here, if TRU doesn't win the so called "Toy War" the Toy division will soon go under. Even the "Big Toy Book" wasn't all that great in pricing at Toys R Us.I totally agree with the "Big Toy Book" heck my 8 year old didn't even find it that interesting this year. Last year he pretty much slept with it LOL! This year he had stickers left... that is a first! Link to comment Share on other sites More sharing options...
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