ajogg Posted December 2, 2018 Posted December 2, 2018 I was supposed to receive mine on the 27th, but it never came. Chatted with someone today online and they said it's lost in transit, that they could do a refund for me. I really wanted to give that as a gift. Anyone else have this happen with WalMart?
bluebear Posted December 3, 2018 Posted December 3, 2018 I got my instant pot from Kohl's (I don't love Walmart), but I did place an order with them for a couple other things. After that order I have placed 4 orders with Best Buy, 3 with Kohl's, and 3 with Target, and they have all been received. My Walmart order just shipped Friday. Wth Walmart? Anyhow, I'm very sorry yours is lost, and I hope it ends up showing up. I did have that happen a few years ago with Best Buy, but they shipped me another, and then a few weeks later the original showed up. Seems Walmart could have done a little more for you. Maybe try calling instead? 1
magickallight Posted December 3, 2018 Posted December 3, 2018 I would definitely call and ask for a manager - a refund on something that was on sale is NOT the way this should be handled!
ajogg Posted December 3, 2018 Author Posted December 3, 2018 I got my instant pot from Kohl's (I don't love Walmart), but I did place an order with them for a couple other things. After that order I have placed 4 orders with Best Buy, 3 with Kohl's, and 3 with Target, and they have all been received. My Walmart order just shipped Friday. Wth Walmart? Anyhow, I'm very sorry yours is lost, and I hope it ends up showing up. I did have that happen a few years ago with Best Buy, but they shipped me another, and then a few weeks later the original showed up. Seems Walmart could have done a little more for you. Maybe try calling instead? I would definitely call and ask for a manager - a refund on something that was on sale is NOT the way this should be handled! I will call, thanks for the advice. 1
cinnamon16201 Posted December 3, 2018 Posted December 3, 2018 I would definitely call and ask for a manager. Not acceptable to refund for something you wanted that was on sale. I ordered 2 things on 11/22 and I'm still waiting for both of them. Says they will arrive on Thursday, 12/6, but I'll believe it when I see it. Between them and Best Buy they are the slowest shippers out there. And they wonder why people order from Amazon.
ajogg Posted December 5, 2018 Author Posted December 5, 2018 I would definitely call and ask for a manager. Not acceptable to refund for something you wanted that was on sale. I ordered 2 things on 11/22 and I'm still waiting for both of them. Says they will arrive on Thursday, 12/6, but I'll believe it when I see it. Between them and Best Buy they are the slowest shippers out there. And they wonder why people order from Amazon.I did call and got the run around. They saw where I asked for a replacement and not a refund, but said someone already refunded the money. They did say when they have it back in stock that I can purchase it at the sale price. I don't know if I'll hold my breath until WalMart comes through with this. So infuriating. I'm feeling like writing a letter to corporate, but that will probably do nothing.
deelite Posted December 8, 2018 Posted December 8, 2018 I'm not missing an instapot but I'm still waiting on 3 items from Black Friday. My fourth one was cancelled and refunded. Not happy at all with Walmart this year.
ajogg Posted December 10, 2018 Author Posted December 10, 2018 I'm not missing an instapot but I'm still waiting on 3 items from Black Friday. My fourth one was cancelled and refunded. Not happy at all with Walmart this year.Yeah, I'm not happy at all with what happened. This was supposed to be a gift for my mother. With my fiancee passing in Sept and then having two surgeries since then I haven't had a lot of time to do physical shopping, and was really counting on this. Stinks.
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