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When to get concerned that Order is not showing in system....

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#1 KBsDarling  OFFLINE  



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Posted Nov 25, 2016 - 4:19 pm

Made 6 orders...I have order confirmations received for all 6. 3 have shipped. 3 do not appear in system when I try to track....


When do I panic?? LOL







Oh Snowballs! Thought I was in online section......Can I be moved? Can I do it myself? Can I delete??




My brain is obviously toast

Edited by KBsDarling, Nov 25, 2016 - 4:21 pm.

#2 Kanyon71  OFFLINE  



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Posted Nov 25, 2016 - 6:40 pm

Did you look under Your Orders online?


You can always call them and verify. Could just be slow updating do to the mass amounts of traffic on the site.

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