bluebear Posted November 30, 2015 Posted November 30, 2015 I am a bit aggravated with Kohls. All total, I had 6 times cancelled. 3 of those were fairly important.. Worst part is, that for some of them, I didn't get the email until late last night and another tonight, AFTER the sale ended and I couldn't substitute another color for same sale price. That's really inexcusable that 6 days after an order is placed they are just figuring out that an item is out of stock. Sad thing is, some of the times I saw Thursday evening while I was in the store and "thought" I already had them coming to me. Oh well, kids will just get different colored blankets than what they wanted. They will be okay. Or I will steal them. Everything else seems to have shipped now. And I stacked the home code, and 20% off, and then got the $15 KC tonight, so that brings it close to what it had been before. Especially if you consider that the items that were cancelled were about $50, so that's $15 in KC that I got but didn't ultimately pay for. <did you see me put on my positive face? > 1
HanShotFirst Posted November 30, 2015 Posted November 30, 2015 And just as I assumed, after 6 days of no status update on my 11/23 order I get an email saying it has been changed......guess that's the nice way of saying "canceled". This despite reassurances from 3 different customer service reps that all my items would be delivered. I had a perfect 2014 experience, a not so great 2015 experience so I guess I'm doomed for Kohl's 2016 online shopping.
tinkrbel Posted November 30, 2015 Posted November 30, 2015 With kohls i would try calling/emailing about canceled stuff of showing available in other colors.they're cs is very decent
wittenlover Posted November 30, 2015 Posted November 30, 2015 Have received all but one thing from my Kohl's order. The last item is on its way from CA to me, so it's taking another couple days, but I am thus far pleased with Kohl's this year as a first-timer. Will be using up my Kohl's cash this week, though not entirely sure on what just yet... lol
speeddiva Posted November 30, 2015 Posted November 30, 2015 (edited) I think this is the 1st year I've gotten everything I ordered from Kohl's. One package came Saturday and the rest is out for delivery today. Edited November 30, 2015 by speeddiva
speeddiva Posted November 30, 2015 Posted November 30, 2015 I think this is the 1st year I've gotten everything I ordered from Kohl's. One package came Saturday and the rest is out for delivery today.I spoke too soon....one of my chairs is lost
bribri25 Posted December 1, 2015 Posted December 1, 2015 And..... $20 Yes2You rewards just came in. Sure, I'll combine that with my $75 KC and if I spend over $95, use 20% code....if you insist, Kohl's. 1
bluebear Posted December 1, 2015 Posted December 1, 2015 So i went last night to pick up my order that I had sent to store instead of doing shipping again. And yep, something else was cancelled. 7 items total, 4 were blankets.But, they had one of the blankets from the first order that had been cancelled. And she let me purchase at BF price (I had order pulled up), AND she let me use 20% coupon. So yay, that works.Now to shop tonight with my kohls cash and rewards. I had to make myself not buy things this weekend so I'd have stuff left to buy with those. 1
HanShotFirst Posted December 1, 2015 Posted December 1, 2015 Got my Yes2You rewards today. I already had my birthday month reward and my KC so I'm ready! Mama needs a new pair of shoes!
tinkrbel Posted December 2, 2015 Posted December 2, 2015 I just placed an order for store pickup and the store is already open until midnight?! is this normal or have we gone into overdrive.
HanShotFirst Posted December 2, 2015 Posted December 2, 2015 (edited) So, I got home from work today and had a package from Kohl's and what do I find inside?The items I was told just yesterday via email had been canceled! LOL! I am one happy camper now. Edited December 2, 2015 by HanShotFirst 2
dullestbear63 Posted December 2, 2015 Posted December 2, 2015 And..... $20 Yes2You rewards just came in. Sure, I'll combine that with my $75 KC and if I spend over $95, use 20% code....if you insist, Kohl's. there is a 25 percent code startes tomorrowweget25 or antlers 1
bribri25 Posted December 2, 2015 Posted December 2, 2015 I just placed an order for store pickup and the store is already open until midnight?! is this normal or have we gone into overdrive. Ours is open that late (and has been that way for a few years) from now til christmas. there is a 25 percent code startes tomorrowweget25 or antlers Oh, nice. I didn't have the time to stay and shop today. I'll be back there... maybe try in-store pickup. I also doubt I'll be any more than a few $ over my total KC & Y2U rewards.
wittenlover Posted December 2, 2015 Posted December 2, 2015 Gonna go browse the Kohl's site today and see what I can grab with my KC and Y2U rewards for in-store pickup. Much as I don't mind waiting for shipments, it can be a pain for me to get to my apt office while they're open sometimes. Thanks for the reminder on the 25% off code - it might just come in handy!
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