jodeee Posted December 1, 2008 Posted December 1, 2008 All I ordered was 2 dog tags on nov 1st and still nothing! I emailed them and got the you'll have them by christmas response.
dmmiller Posted December 1, 2008 Posted December 1, 2008 Still waiting here, but not worked up about. I'm sure they'll be here by xmas. :) (I really hope the playing cards will be too.)
dmmiller Posted December 1, 2008 Posted December 1, 2008 I'm trying to place an order. The screen says "Your Order is being processed now. This could take up to a few minutes. Please do not close your browser or click any button during this process." This screen has been there at least 10 minutes. I don't want to mess anything up but should I back up and try again? Don't want the order placed twice either.Can you open a new browser and see if its pending in your bank account?Or if you got a confirmation email? I got one within 3-5 mins of placing my order.
chrisjuvers Posted December 1, 2008 Posted December 1, 2008 I ordered on 10/31, dogtags & ornaments and I ordered again on 11/15. On 11/15 I ordered 4x6prints, 8x8 prints, 2 photobooks, and 7 ornaments. I received the first order complete from 10/31 and I received everything but my ornaments from the 11/15 order.
jlr1260 Posted December 1, 2008 Posted December 1, 2008 You might want to call...this is the message I got with my cards...unless calendars are different... We have received your order already. Your order will be processed within 1-2 business days. (For photo book orders, it takes extra 2-4 business days for production.) The transit time takes about 6 - 10 business days for most orders for all USA, Canada and other International orders. I ordered it on a weekend and Thanksgiving was thrown in there too. Today is the 10th business day. I ordered prints from them before without any problems. The order comes from Hong Kong, plus it was a really good deal so I expect it might take a little longer if they were swamped with orders. My account says it was shipped but it doesn't say what day it went out. It's not a gift so I'm not worried.
krissy72 Posted December 1, 2008 Posted December 1, 2008 I have always gotten my orders from this company too.
momtofour Posted December 1, 2008 Posted December 1, 2008 Can you open a new browser and see if its pending in your bank account?Or if you got a confirmation email? I got one within 3-5 mins of placing my order.I got an email from them stating my "payment process is failed". They told me to use another credit card or paypal. But my credit card has plenty of room for a $24 charge. Guess I will try again.
trob67 Posted December 1, 2008 Posted December 1, 2008 Not sure if you all knew this.. but ritzcamera.com is having 5 cent prints.Pick up at store and no shipping charges. :)Only good now thru wed.the 5cent pics are 3 1/2 x 5 though...not 4x6
SoCalCyclist Posted December 1, 2008 Posted December 1, 2008 I ordered dog tags on 10/31 but still haven't received them.
ixrayu05 Posted December 1, 2008 Posted December 1, 2008 I am inpatiently waiting for mine still to, I sent them an email and I haven't heard anything yet.
jlr1260 Posted December 1, 2008 Posted December 1, 2008 I got an email from them stating my "payment process is failed". They told me to use another credit card or paypal. But my credit card has plenty of room for a $24 charge. Guess I will try again.Call your credit card company to see if they blocked the charge. The first time I ordered from Artscow my c.c. company put a freeze on my account because the charge originated from Hong Kong and it raised a red flag. They called me on the phone to verify the charge before they'd let it go through. After that everything was fine.
SoCalCyclist Posted December 1, 2008 Posted December 1, 2008 I am inpatiently waiting for mine still to, I sent them an email and I haven't heard anything yet.I sent them an email also and got this response: There is delay for dog tag production before, and your order was shipped on 11/28 already. It takes 8-12 business days for delivery, since it's an international shipment by airmail from Hong Kong. Thank you for your patience.
jodeee Posted December 2, 2008 Posted December 2, 2008 I got a watch that I ordered from them on the 18th of Nov, but am still waiting for dogtags from the 1st.
txsupermom Posted December 2, 2008 Posted December 2, 2008 Status for mine has been "Shipped" for 3 weeks. I placed orders on 10/29 and 11/02. I emailed the company and received the same response as previous posts, but today I received an email from artscow: "We have shipped your order!" The actual ship date is listed as TODAY!! Hopefully, the email I received today means that they are actually in the mail! Got my fingers crossed the other order is not far behind.
BrandyJervas Posted December 2, 2008 Posted December 2, 2008 I ordered on 11/15 and got mine a few days ago I got 2 2 sided, 10 1 sided, and an ornament they turned out soooooo good I love them and will definately order from them again if I ever need something like this again.
sherri029 Posted December 3, 2008 Posted December 3, 2008 Received one of my orders today. My daughter had created dog tags for her friends that had a picture of her with that person a one side and a special message to that person printed on the other side. All of them turned out really well.
ixrayu05 Posted December 3, 2008 Posted December 3, 2008 I wrote them about the status of my order as it has been almost a month and this was the response: Hi Kim, We checked and your order was shipped and it is on the way to you.And you'll get it before Christmas. Thank you for your understands and patience. Nobody signed it or anything, that was all it said. I just hope my order comes and I like it, then it will be worth the wait!
buckaboo21 Posted December 3, 2008 Posted December 3, 2008 Got an email from them this morning and it said mine was shipped. I ordered 10/29
epgpjp Posted December 3, 2008 Posted December 3, 2008 Still waiting on mine. Ordered it Oct. 30. Said it has been shipped for about 4 weeks now or more. Got an email from them also a week ago saying it was shipped and I would have it by Christmas also. But no mention of them saying they can track it. I really am concerned if it will ever show up. Others have ordered after me and have gotten theirs already. I also ordered 2 calendars. Guess that will be a shot in the dark also of getting them by Christmas.
jlr1260 Posted December 3, 2008 Posted December 3, 2008 Get Personalized Presents from Artscow.com. Choose from variety of products at Crazy Flat Rate with FREE shipping!! No Quantity limit!! Order now & Share with your friends!!! Checkout Code : CHRISTMAS2008Expires on 12/5/2008 The discount prices will show up after you enter the code during checkout. Mousepad $2.99 Regular & Round http://www.artscow.com/diy/Mouse1 Car Window Sign $3.99 Regular http://www.artscow.com/diy/Sign Key Chain $3.99 3-Ring http://www.artscow.com/Create/ShowProduct.aspx?ProductId=179 $3.99 Round http://www.artscow.com/Create/ShowProduct.aspx?ProductId=185 $3.99 Rectangle http://www.artscow.com/Create/ShowProduct.aspx?ProductId=186 $3.99 Heart http://www.artscow.com/Create/ShowProduct.aspx?ProductId=187 Money Clip $4.99 Oval http://www.artscow.com/Create/ShowProduct.aspx?ProductId=180 $4.99 Round http://www.artscow.com/Create/ShowProduct.aspx?ProductId=182 Business Name Card Holder $4.99 Regular http://www.artscow.com/Create/ShowProduct.aspx?ProductId=237 Watch $5.99 All Styles http://www.artscow.com/diy/Watch2 Cigarette Money Case $6.99 Regular http://www.artscow.com/diy/Cigarette Cufflinks $7.99 Oval & Square http://www.artscow.com/diy/Cufflinks Hip Flask $8.99 All Styles http://www.artscow.com/diy/Flask Wall Clock $9.99 Black & Silver http://www.artscow.com/diy/Clock
mrseddie Posted December 3, 2008 Posted December 3, 2008 I wrote them about the status of my order as it has been almost a month and this was the response: Hi Kim, We checked and your order was shipped and it is on the way to you.And you'll get it before Christmas. Thank you for your understands and patience. Nobody signed it or anything, that was all it said. I just hope my order comes and I like it, then it will be worth the wait!I got exactly the same email last week. I just replied to it and asked when it shipped. My photo book showed up very quickly but no sign of my dog tags.
MidwestMama Posted December 3, 2008 Posted December 3, 2008 Those would make some good wedding party presents... like the flask. I'd be afraid they wouldn't make it before Xmas though!
epgpjp Posted December 3, 2008 Posted December 3, 2008 Honestly, I think a better Customoer Appreciation idea would be to have better customer relations! And Letting us know where all the missing orders are that have been shipped for over a month that we never received.
cmattison Posted December 3, 2008 Posted December 3, 2008 Ordered 10/31 and they just arrived today. They are very cute, it was definately worth the wait for the price
dmmiller Posted December 3, 2008 Posted December 3, 2008 mine are finally saying shipped. :) And the playing cards I ordered yesterday have already shipped! Must be working OT for the holidays?
speeddiva Posted December 3, 2008 Posted December 3, 2008 I finally got a shipped email for my dog tags. Hopefully they're better than the blurry ornaments I got last week.
andreabeth Posted December 4, 2008 Posted December 4, 2008 Be patient girls.....guess they should be coming. I ordered mine on 10/31 and just got them today (12/3) They are nice- gonna make great stocking stuffers for a buck!! Now I wanted to get the playing card deal, but they'd never be here by Christmas at that rate.
Azurelunar Posted December 4, 2008 Posted December 4, 2008 I've mentioned this before...these items are great for military units (adding the unit insignia) and using as gifts (welcome, Christmas, going away) and for fundraisers. You just can't be in a hurry to get the items - shipping takes awhile. You can't beat the free Shipping. I plan on getting my husband the cufflinks w/his branch insignia. The possiblilties are endless w/these products.
tt600triumph01 Posted December 4, 2008 Posted December 4, 2008 Well I ordered mine 10/30 and I still have not received mine as of today. I haven't received an email either. Except the one in the beginning of Nov saying that they are a little behind on the order. I hope I receive them soon.
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