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STAPLES SUCKS!


yellowlilax

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So my dad went yesterday AM to get the HP scanner. They were out and said they had a truck coming in today at noon with more on it and they would put our name on one. Not trusting that our name would be put on one, we called today. Yep, scanners are there and our name is on one and there are others "floating around the store" We drive 1/2 hour and waste our day going somewhere we werent planning for and get there and they have no scanners, no truck came in and they have no idea. THe girl gives me attitude and brings over the manager and I get a blank stare. Morons ARGH now the Christmas present I was making for my family is ruined because I need that scanner to get it together and cant afford another :(
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you think that's bad? i once actually placed an order on circuitcity.com for an ipod (this was last christmas when everyone wanted one) & selected instore pickup for the closest store that was listed as having it in stock. when i got there the next morning they didnt have any in stock & nothing put aside for me. dont they have to pull the item off the shelves & put it aside as soon as my online transaction gets to them? they basically already had my money & i didnt have my item...the manager was fairly nice about it & kept apologizing, then later while they were searching the store for one said a truck had just arrived with their shipment & he was looking for the type of ipod i wanted, but an hour later the truck was unloaded & they hadnt received any of them! so after waiting a total of about 2 hrs (sitting on the floor), the manager said he would give me a 40gb ipod (i ordered the 20gb one, $300), which would normally cost $400, for $350, & i was so annoyed i just agreed & left

 

needless to say i will never do anything like that again, but to anyone else in the same situation, if they dont already have your credit card info, consider yourselves lucky

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What do you need the scanner for?

 

Goto staples or another office store and scan whatever you wanted to scan. They have a copy + printing center, so I assume they should be able to do it for you.

 

Alternatively, you could buy any scanner, use it for whatever u need and then return it.

 

 

BTW, Staples is one of the better stores if you know the ways ;)

 

Pss: if you complain to corporate, you might get some restitution.

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you think that's bad? i once actually placed an order on circuitcity.com for an ipod (this was last christmas when everyone wanted one) & selected instore pickup for the closest store that was listed as having it in stock. when i got there the next morning they didnt have any in stock & nothing put aside for me. dont they have to pull the item off the shelves & put it aside as soon as my online transaction gets to them? they basically already had my money & i didnt have my item...the manager was fairly nice about it & kept apologizing, then later while they were searching the store for one said a truck had just arrived with their shipment & he was looking for the type of ipod i wanted, but an hour later the truck was unloaded & they hadnt received any of them! so after waiting a total of about 2 hrs (sitting on the floor), the manager said he would give me a 40gb ipod (i ordered the 20gb one, $300), which would normally cost $400, for $350, & i was so annoyed i just agreed & left

 

needless to say i will never do anything like that again, but to anyone else in the same situation, if they dont already have your credit card info, consider yourselves lucky

 

Now they have this new policy that if you come to the store, arrive at merch pick-up, and do not recieve your item in 20 minutes or less, they give you a 20 dollar gift card. I'm sorry this happened to you.

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Now they have this new policy that if you come to the store, arrive at merch pick-up, and do not recieve your item in 20 minutes or less, they give you a 20 dollar gift card. I'm sorry this happened to you.

Actually, it's 24 minutes or less -or- you get a $24 gift card:

http://www.circuitcity.com/ccd/lookLearn.do?cat=-13415&edOid=105455&c=1&cm_sp=sitewide%20banner-_-24%20minutes%20or%20$24%20gift%20card%20PICKUP%20GUARANTEE-_-see%20details

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I need it for a MyPublisher book I'm designing (was going to design) for Christmas for my family. I can't take it in there to scan because it will take hours. I have hundreds of pictures to scan and they need to be done in a certain way to work for this book. I brought a scanner home from work just in case (not relying completely on getting one friday) and I can't get the stupid thing to recognize it. Just my luck...so 4 presents are ruined and I have nothing else I can get/afford. I had online coupons for buy one book, get one free so that's the only way I was going to be able to do it. Of course it didn't work out.
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So, why can't u buy a scanner, scan the pictures and then return it?

 

Regarding the problem of not recognizing the scanner, you probably need drivers for it, look online for drivers for your operating system on the manufacturers website.

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