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Walmart online


mrsbmb

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Well for the first time i decided to try the online thanksgiving shopping. i ordered 3, mp3 players and recieved a confirmation of my order as follows:

We received your order and have begun to process it. It will be completed when your payment is approved and all order information and pricing is verified for accuracy.

Items Shipped to an Address

 

• You will receive another email when your item(s) ship.

• If you ordered multiple items, your order may arrive in separate packages, and you'll

receive a separate email for each shipment.

so i go off shopping for other stuff yesterday feeling good that i have those players...well today i recieved a letter saying one of them has been cancelled

Dear Kathleen ,

 

The item(s) listed below from your order have been cancelled.

 

This item may become available some point in the future.

Please check back on our site at a later date to see if it

is available. If so, you can place a reorder at that time.

at least it was only one of them but i am ticked off. no explanation. it didnt say 2 per customer or anything. i will never trust black friday shopping online ever again after this. kathy
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I have no idea what i posted above is the only explanation. I felt confidant because i knew there would be no trouble with the payment. I did take your advice and just emailed them now. they really should put that they are checking to see if they have enough. not say your okay soon as the payment clears.. i know there was no problem there.

kathy

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Walmart is the worst store to shop online. Their online presence has improved, but they were very late in adapting online technologies compared to other big stores thanks to ridiculous anti-technology philosophies. I also think this is a reason why they have a hard time coordinating stocks of products between all their stores.
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