burgmules660 Posted November 19, 2012 Posted November 19, 2012 I never had this much trouble last year.
zinnbball Posted November 19, 2012 Posted November 19, 2012 best one so far.. THere has been a system error... Good bye.. lol.. ok.. not super funny but it is.. you laugh or it drives you crazy!
racerfan Posted November 19, 2012 Posted November 19, 2012 Now I am getting the silent treatment from them... I am gong to give up soon and take my chances early Thanksgiving Just got disconnected again
Rose0426 Posted November 19, 2012 Posted November 19, 2012 All I want are 2 games. Kept refreshing the site and the lower prices never showed up and couldn't put it in my cart. Now site crashed and I cant even see the games anymore. I heard that if you call, they are hanging up on people. Hope this isn't the way it's going to be on BF.
jdsmooth Posted November 19, 2012 Posted November 19, 2012 So is anyone getting anything? If nobody is, hopefully there are still items available when the site comes back up.
burgmules660 Posted November 19, 2012 Posted November 19, 2012 So is anyone getting anything? If nobody is' date=' hopefully there are still items available when the site comes back up.[/quote'] IF and WHEN the site comes back up!!!!
Monstermile Posted November 19, 2012 Posted November 19, 2012 So is anyone getting anything? If nobody is, hopefully there are still items available when the site comes back up.I think they prolly flicked the off switch and hope the initial influx of people give up.
racerfan Posted November 19, 2012 Posted November 19, 2012 Yes this has happened 6 times to me already... All I want are 2 games. Kept refreshing the site and the lower prices never showed up and couldn't put it in my cart. Now site crashed and I cant even see the games anymore. I heard that if you call, they are hanging up on people. Hope this isn't the way it's going to be on BF.
deelite Posted November 19, 2012 Posted November 19, 2012 Ok got through to RZPS operator....after she takes all my info....she tells me she cant place an order for me unless I have the SKU!!!!!!!!!!!!! WHAT!?!?!?!? And then she disconnects me.....grrrrrr
Monstermile Posted November 19, 2012 Posted November 19, 2012 All of these retailers need to take a lesson from amazon on how to handle online holiday crowds. Never had an issue getting anything from them. Hot or not.
burgmules660 Posted November 19, 2012 Posted November 19, 2012 I'm about to give up and spend me money elsewhere for Black Friday.
lvkvtv Posted November 19, 2012 Posted November 19, 2012 So is anyone getting anything? If nobody is, hopefully there are still items available when the site comes back up.Finally talked to a customer service rep and they were unable to help either. Seems their system is down as well. I really don't know why I do this to myself every year. You would think they would be smart enough to correct this problem after all the problems last year. I think I may take my chances elsewhere. What a joke!
burgmules660 Posted November 19, 2012 Posted November 19, 2012 Finally talked to a customer service rep and they were unable to help either. Seems their system is down as well. I really don't know why I do this to myself every year. You would think they would be smart enough to correct this problem after all the problems last year. I think I may take my chances elsewhere. What a joke!Walmart it is!!!!
racerfan Posted November 19, 2012 Posted November 19, 2012 I am on again... I am talking to someone... Now on hold Got sent to a different department and they cannot get thru to get someone to place an order for me... Now horrible music is coming thru the phone... Freaking out my puppies
time2play18 Posted November 19, 2012 Posted November 19, 2012 I am beginning to think this is a scam. They entice you to spend $2500 to reach this premier silver level with the idea of early access to Black Friday items.
TazErase Posted November 19, 2012 Posted November 19, 2012 Expecting snow but got a blizzard message is cute... BUT COME ON ALREADY!!!
Kim3498 Posted November 19, 2012 Posted November 19, 2012 Is anyone able to even get onto the site at all? I am getting the we got a blizzard message.
BeckyCassl Posted November 19, 2012 Posted November 19, 2012 Am I the only person who was able to check out?
racerfan Posted November 19, 2012 Posted November 19, 2012 Plus I am a Silver member thru February 2014. After this purchase it will be thru 2015... NOT GOING TO HAPPEN.... I am beginning to think this is a scam. They entice you to spend $2500 to reach this premier silver level with the idea of early access to Black Friday items.
jdsmooth Posted November 19, 2012 Posted November 19, 2012 Wow... this is really bad this year. It's actually easier to get some of the deals on actual Black Friday. I don't think its a scam, just crappy management of a struggling company. Who knows if they even have the money to upgrade server capacity.
racerfan Posted November 19, 2012 Posted November 19, 2012 OMG now they are telling via crappy music and recorded messages about their price matching... REALLY if I can't order how can they price match. Now free instore pickup. They are telling me about all their services. Just pissing me off
Twister234 Posted November 19, 2012 Posted November 19, 2012 Am I the only person who was able to check out?Apparently so. Just hope you don't get a cancellation email like a lot of us did last year. This is horrible!
Kim3498 Posted November 19, 2012 Posted November 19, 2012 I've never had this kinda problem ordering on BB on Thanksgiving morning! I could sooooo tell them what to do with their shovel right now....
bpr Posted November 19, 2012 Posted November 19, 2012 Am I the only person who was able to check out?No, I ordered the toshiba 50 inch TV and checked out quickly. I went back for other items and as I was checking out....site crashed. I finally got through on the phone and I'm on hold...BTW, I have no music or sound on my phone....
time2play18 Posted November 19, 2012 Posted November 19, 2012 I think we found out how limited their supplies were.
Twister234 Posted November 19, 2012 Posted November 19, 2012 Maybe they are like Sears and using a 286 desktop for a server!
Monstermile Posted November 19, 2012 Posted November 19, 2012 Site is back up and now my cart is empty!!! Unfreakinbelievable!!!
bpr Posted November 19, 2012 Posted November 19, 2012 Site is down...I'm in my account area, but if I go 'out' it goes back to the blizzard
NicM87 Posted November 19, 2012 Posted November 19, 2012 Site is back up and now my cart is empty!!! Unfreakinbelievable!!!Site isn't up for me. This is my first experience with Premier Silver and so far, I'm not impressed.
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