Best Buy online ugh!

[amez74]

Just wanted to complain to someone since Best Buy isn't listening. I preordered two World of War Crafts for my husband and step-son and they still are not here!!! I also orderd Halo Reach -- two weeks ago and it isn't here either. I figured since it was free shipping I wouldn't bother with in store pick up--huge mistake!! Emailing them got no response so my husband called and was on hold for 30 minutes--guess they are having a multitude of shipping problems. It's enroute but still won't be here until Monday (they estimate)

 

I really wish I had just went with instore pick up--huge lesson learned--free isn't always good What's really amazing is that it is shipping from KY and we are in OH--

 

just venting--nothing to really be done about it except to wait. Just a lesson in patience I guess.

[AndreaInNC]

sorry you are having problems. I placed 2 orders at BB.com on Thanksgiving and they were both delivered the next week.

[hack2222]

The problem is best buy is having alot of problem with the credit cards and the millions of orders they take on black friday. I've placed a ton of orders thru best buy, just be patient as they're working on it.

[mom2mande]

Did you receive your items yet?? My order says shipped on Dec 8 but when I track it it's sitting somewhere called Mail Innovations in California, hasn't gone anywhere yet. This is pretty frustrating............hoping it gets here by Christmas!!! Edited December 14, 2010 by mom2mande

[tinkrbel]

I never seem to have anything but trouble with BestBuy. I always swear it's my last purchase with them and then cave when I see something cheaper. This time it appears they shipped same BF bluray order twice. They probably charged me twice in the process, they did this to my brother last year with a PS3 and HE had to dispute the charges on his BestBuy card.

[peppysfireball]

UPS Mail Innovations is the slowest, sorriest excuse for mailing. I quit ordering from Walmart because they used it and it took weeks. THe UPS carries it around and then takes it to a USPS mail sorting center and the post office ends up delivering it.

[mom2mande]

Great, thanks for the positive story lol On the other hand I love Walmart shipping, gets here super fast. It comes straight Fedex for me.....funny how shipping can be so different probably depending on the area you live in. But yeah, I am not thrilled with Best Buy right now, it has 10 days to get here.....