twinmom Posted December 6, 2010 Posted December 6, 2010 I just sent this email to Target - so angry that I can not get the 5%. It may not seem like much, but with the amount I spend there, it would really add up! "I had to write about my negative experience with Target. I wanted to get a Target Debit Card. I was told at the store that since I have an online bank (ING) that does not supply physical checks, that I would be unable to link my checking account to a Target debit card. I then called and spoke to someone in the Redcard department and was told that they were unable to do so at this time. I think that is unfair to anyone using an online banking institution that we can not take advantage of the 5% discount. I spend more money than I should at Target and in this economy, I am very disappointed in this policy. I wanted to place an order for an item that is only available online. I asked a customer service representative as well as their supervisor if I could have the 5% discount extended to me since I do have a checking account but Target does not have the capability to link my type of account. I was told no. Unfortunately, I feel I had a poor customer service experience and will be making my purchase elsewhere. I do enjoy shopping at my local Targets and usually have a pleasant experience. However, until my online banking account can be linked and the 5% discount is offered to everyone with a checking account, regardless of having a physical check, my visits will be very limited."
Iliveforblckfri Posted December 6, 2010 Posted December 6, 2010 Have you thought of going to a local credit union to see if they have a 'no fee' checking account that you could sign up for.
twinmom Posted December 6, 2010 Author Posted December 6, 2010 It is more the principle of the whole thing to be quite honest. I do have a checking account but am looking into changing banks and I am out of checks. I don't want to order any since I will be changing. However, the account that my husband's paycheck goes into, and the one I use all the time is ING because you earn interest - not much but hey, every little bit helps. So when I change banks and actually do have physical checks, I would have to transfer $$ into that account every time I wanted to shop at Target - too much of a hassle. We only write checks when absolutely necessary, ie for school photos, sports sign ups, etc. I can't understand why Target can't devise a way link your account online using your account & routing numbers.
Rose0426 Posted December 6, 2010 Posted December 6, 2010 Why not just apply for their CC. You would still get the 5% and you could pay it all off at the end of the month. I know you said it's the principle, but one of their stipulations is that you give them a voided check, so if you don't have one, you are not following the rules they set up.
twinmom Posted December 6, 2010 Author Posted December 6, 2010 Rose - I see your point, but I hope that they eventually allow you to use online bank accounts. I have been out of work for too long and can not apply for a credit card - plus I am not confident that I would pay it off every month so better not to have it at all! On a side note, I noticed that you can't even use the debit card online so I guess I jumped the gun on this - whoops!
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