jeninpa Posted December 16, 2009 Share Posted December 16, 2009 I am so mad! DH bought a new $20 XM Radio off of eBay and wanted to subscribe to their service. I called and asked about a 3 month free trial I heard about, she went through filling everything out, then activated the radio before telling me I wasn't eligible for the 3 month trial. So she deactivated it. Spoke with DH the next night & he wanted to sign up for the monthly thing so I tried the code I had and it wouldn't work for free activation, I called and it was because she activated it then canceled it. After telling the guy I didn't want it without the free activation he magically figured out a way to get the free activation. I went through signing up for 1 month of the Best package with the online package. It came to $21.96 a month which I verified with him and made him repeat back to me. Checked today & they took out $67.14! I called, billing was closed of course but the lady checked and said he did enter monthly but I was charged for quarterly! I have to call back in the morning but she was noting my account for me with details & I told her to add I am a very unhappy customer and am considering not renewing now,lol. They charged over triple what I authorized so they have a lot of work to do to make me a happy customer,lol. Link to comment Share on other sites More sharing options...
sas377 Posted December 16, 2009 Share Posted December 16, 2009 This is why I just paid up-front for 2 lifetime subscriptions to Sirius. I hope they get every thing worked out for you! Link to comment Share on other sites More sharing options...
hpowers Posted December 16, 2009 Share Posted December 16, 2009 I love mine so much that I quit complaining about the renewal fee and have it automatic from my credit card. Link to comment Share on other sites More sharing options...
ryejay98 Posted December 16, 2009 Share Posted December 16, 2009 My XM rant? What the )(*&* happened to commercial free XM? Link to comment Share on other sites More sharing options...
krissy72 Posted December 16, 2009 Share Posted December 16, 2009 I only pay $6 or $7 per month but on a yearly basis. Every year I call to cancel and they give me this deal. To me it's not worth full price. I only listen to 3 channels and none of them are music channels because I can't find a decent one to listen to. Link to comment Share on other sites More sharing options...
kbes3277 Posted December 16, 2009 Share Posted December 16, 2009 I have to agree with you. I purchased a radio from Sirius, and was told that I was getting a 3-month free subscription. Well I received my order, and called to return it, and in the process was asked if I wanted to de-activate my 3-month subscription. I found out that they had charged me 99.00 for the radio then a separate 60 bucks for 3 months- which I had no clue about since I was told that it was free! .... And the real kicker was that the 3-month subscription was due to start the next week! I never would have known if I didn't call to return that item. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now