Not that anyone cares at this point...
Before Blockbuster, We chose Netflix purely for the series--such as 24 and Sopranos, etc. When Blockbuster came out we never even considered them. When we had an account with them, their movie return time was 2pm, and it was impossible and ridiculous--even if you rented at 9pm the night before--it was 2pm. We incurred too many late fees, which were also ridiculous. They also advertised they would never run out of movie (copies)--and they did.
(Netflix) We haven't had any throttling done to us. We have had a couple non-playable DVDs. We have had the mail people "misplace"--as one went missing when we had our mail on hold for vacation. We get our movies in 1-2 days and they return in 1-2 days.