I have had so many horrible online ordering experiences with Disney that I no longer will shop with them, and have unsubscribed from all their offers. "Cart empty" after spending a half-hour filling it, discounts not being applied, inability to log in (and I have all the lithos also, going back to Lion King), nonexistent customer service -- you name it. What a crummy place.
At the other end of the scale, thanks to this forum, I had EXCELLENT ordering experiences this week with classiccloseouts.com and kidssurplus.com. Prompt e-mails and shipping notifications, and everything was exactly as described and ordered.