I had this problem too. I had purchased some items for the baby and then decided that I didn't want them and tried to take them back and they would not return them not even for a gift card and I had already registered with them for my baby shower so as you can imagine I did not put that in my invitations because I dont want to chance someone buying me something from there and giving it to me without a gift receipt. I told them they are going to lose a lot of business