joenkims

DON'T ORDER FROM THEM!!! My daughter's Christmas is ruined because of them. Ordered 12/9/07 a pair of pom-pom boots for my daughter as her #1 thing she wants the most for Christmas. 12/14/07 package ships. 12/17/07 email received stating they rec'd my exchange....what exchange?!? Said boots weren't included in my other items but would be coming by guaranteed 12/24/07. Spoke to Bob and Angela at CS. 12/19/07 rec'd package - no boots. 12/19/07 spoke to Diana who stated she was POSITIVE boots shipped 2dair air, they just couldn't find the tracking number. BS! 12/20/07 spoke to Megan who said so sorry those boots are totally out of stock and she'll issue me a refund. WHAT?!? Asked for supervisor. Spoke to Thelma who said the boots are totally gone, can't get them. So sorry..blah, blah, blah. I am so angry! How on earth will I find boots like those in the desert and 5 days before Christmas. I will NEVER order from them again! I advise against ordering anything from them. Their CS is terrible and they don't know their head from their a**. The only reason I knew anything is because I called them, they never contacted me. TERRIBLE CUSTOMER SERVICE!:mad:

Just an overall VS experience to post - buyer beware I guess... Ordered on the evening of 12/9 because I had read on this site that already on the 9th of December they couldn't promise delivery before 12/24. My daughter's number 1 item on her Christmas list are these furry pom-pom boots featured in their catalog. I ordered 2pc. tank pjs and matching slippers for my sister along with the Garden Mini Sample in Pure Seduction and THE BOOTS for my daughter (who by the way still believes in Santa). Got numerous emails from them stating they were shipping and confirmed. Then Monday 12/17 got an email from them confirming my "exchange". What exchange??? I called CS and spoke with Bob who stated that was a computer glich, my box shipped and here's my tracking number. He didn't seem too sure of himself so I asked for a supervisor. He transferred me to Angela who stated she wasn't a supervisor but she would help me. She said the boots were not in the box and they were being shipped separately 2day air but she didn't have a tracking number but I should definitely have them by Thursday. Today I got a box - NO BOOTS INCLUDED! Called again and spoke to Diana who stated she's positive they've been shipped but just doesn't have a tracking number and she's positive they went 2day air but they are trying so hard to process orders they don't have time to send tracking numbers to customers. All of this is crap and I told her so! My dad worked for UPS for 30 years and unless you have a tracking number then UPS cannot claim to have possession of the box. They are out of stock (conveniently) of these boots so she can't even order me another pair. She offered me a $25 GC for my "inconvenience". Honestly, why would I want to order from them again after they will have ruined my daughter's Christmas. I really wanted her to have her #1 item and now all she might get is a picture of them in a box. Santa doesn't make these kind of mistakes...

Rec'd the $10 off $10 purchase when you use Mastercard, used it yesterday and didn't use my mastercard - used my Jc Penney Card instead. No problems...cashier didn't even look at it.

Not sure what stores you have in WVA, but I saw these in the Limited Too Catalog and the Justice for Girls catalog. Both constantly send out coupons for 20-25% off entire purchase.

My daughter just turned 11 and is getting DS for Christmas from Grandma. Games she asked for were Brainage and Nintendogs. Nintendogs is very popular with girls this age...so I'm told...all her friends have it! There are multiple Nintendogs available (dalmation, yellow lab, dachsund, etc.).

anybody know anything about this TV: Samsung HLR6167W 61" DLP Widescreen HDTV with Digital Cable Ready Tuner found on buy.com for $1380

I know a lot of you seem to be in central, east and south US but here in the west Big 5 Sporting Goods carries Under Armour if you are looking for it. They occassionally put it on sale ($5 off probably). They also carry alternative brands of the same type of apparel. Worth checking out if you have a store in your area. They have a website but it's info only, not for shopping.

having wavy hair in the back of my head only...don't ask...it runs in the family, my hairdresser has recommended I sleep on a satin pillowcase to prevent "bed head". I can wash my hair on Monday and flat iron it (don't have a CHI, but I wish I did) and sleep on the satin pillow case and only have to do touchups to my hair with the flat iron until I wash again on Wednesday or Thursday. Something you might want to try. As soon as I've grown my hair out to my desired length, I'm going to have a process done to it called japanese straightening. I guess it's pretty expensive and time consuming but can last 6 months or more. A gal at the office that goes to the same hairdresser, had it done and it is amazing! You'd never know she once had extremely curly hair.

Got mine today. Kids will be so excited!