I swear this is why I stopped buying online from Best Buy on Black Friday... it won't let me log-in either or sign up or find password...BUT it looks like I can buy as a guest which is fine with me. I'm waiting for that $99 nook. Someone found a nook with wi fi and 3g on overstock.com but it's refurbished and idk if I trust it theres only a 3 month warranty...so alas we will sit up and wait :)