brynnfromtheblock Posted October 4, 2005 Share Posted October 4, 2005 Well I don't think this is gonna arrive. Me either, 3 months is a bit much.... let's all flood the Suave website with complaints LOL!! Link to comment Share on other sites More sharing options...
Guest DigDoug Posted October 4, 2005 Share Posted October 4, 2005 Yeah, they sure took my money. Link to comment Share on other sites More sharing options...
MrsHoneybee Posted October 4, 2005 Share Posted October 4, 2005 Yes, 3 months is a long time. Easy money for them! Link to comment Share on other sites More sharing options...
mikis123 Posted October 4, 2005 Share Posted October 4, 2005 I received mine a few weeks ago. I still have the box it was shipped in and tracked it on the UPS site. It's showing that it was shipped on 9/2 and delivered on 9/9. Link to comment Share on other sites More sharing options...
brynnfromtheblock Posted October 13, 2005 Share Posted October 13, 2005 I sent an email to Suave and got the following: Hello: Thank you for your recent participation in our Suave Internet promotion. Please accept our apologies for the delay. You were part of the overwhelming and enthusiastic response we received from our consumers and we sincerely appreciate your support. We are very sorry but after receiving your completed survey, our computer system prevented us from making specific product selections for you. We want to assure you that despite this situation, your personal information was protected at all times. Your credit card was never charged. Your information, including your credit card, is protected and secure and will not be used or shared in the future. The good news is that we will be sending you coupons that will allow you to choose 5 of your favorite Suave products free of charge (at the manufacturer’s suggested retail price) with our compliments. Consumer goodwill is extremely important to us here at Suave and we apologize for any confusion or inconvenience this may have caused. We hope you will enjoy these complimentary coupons and look forward to your future participation in our promotions. Sincerely, Your friends at Suave Let's see if these arrive!! Link to comment Share on other sites More sharing options...
Kandy Posted October 13, 2005 Share Posted October 13, 2005 brynnfromtheblock that would be sweet if you get those.. I did get a coupon for a free full size professionial style product since i got in late on the deal Link to comment Share on other sites More sharing options...
brynnfromtheblock Posted October 15, 2005 Share Posted October 15, 2005 I actually got my coupons today for 5 full sized Suave products!! So it took forever, and writing an email asking where they were, but it works out 'cause I didn't get any shipping charges, and I can pick out the ones I want!! So if you ordered this and didn't get it... send an email to Suave, they sent the coupons within a week!! Link to comment Share on other sites More sharing options...
millygirl Posted October 16, 2005 Share Posted October 16, 2005 Thanks hope this stuff comes.... Link to comment Share on other sites More sharing options...
elena_398 Posted October 16, 2005 Share Posted October 16, 2005 I wouldn't expect it to be here for while. I was going to do that promo, but sorta glad I backed out last minute Link to comment Share on other sites More sharing options...
Gunnershorthair Posted October 17, 2005 Share Posted October 17, 2005 ty for the udate ..I'll be contacting them with an email .. Link to comment Share on other sites More sharing options...
Guest DigDoug Posted October 17, 2005 Share Posted October 17, 2005 I sent an email to Suave. Hopefully, I get the same results. Link to comment Share on other sites More sharing options...
kiddo68 Posted October 17, 2005 Share Posted October 17, 2005 I never got my order and emailed them. They sent me the 5 free products coupons instead. I received them last week or the week before. Link to comment Share on other sites More sharing options...
Guest Nam6641 Posted October 17, 2005 Share Posted October 17, 2005 I am not seeing where this survey and 5 free products are. Can you post the link to the survey and not to the homepage? Link to comment Share on other sites More sharing options...
Cinnamonhuskies Posted October 18, 2005 Share Posted October 18, 2005 I ordered them too and never received them. I sent them an email Monday and haven't heard anything yet. Did they email you and then send the coupon or did they just just send the coupon? How long? I'm afraid if they get flooded with emails, they'll ignore them. Link to comment Share on other sites More sharing options...
biomajor Posted October 19, 2005 Share Posted October 19, 2005 I never got around to sending an email, but got coupons in the mail today with a very nice, apologetic letter :-) Link to comment Share on other sites More sharing options...
brynnfromtheblock Posted October 19, 2005 Share Posted October 19, 2005 I ordered them too and never received them. I sent them an email Monday and haven't heard anything yet.Did they email you and then send the coupon or did they just just send the coupon? How long? I'm afraid if they get flooded with emails, they'll ignore them.I sent the email and didn't get a response to the email for a week, but the coupons were in my mailbox the day after I got the email, so they were working on it. Link to comment Share on other sites More sharing options...
Guest DigDoug Posted October 19, 2005 Share Posted October 19, 2005 I got my coupons in the mail yesterday. Link to comment Share on other sites More sharing options...
Cinnamonhuskies Posted October 19, 2005 Share Posted October 19, 2005 My coupons came this afternoon, hurray! Link to comment Share on other sites More sharing options...
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