walmart.com trying to make us happy...

[wifeymiller]

Dear $^^$$^

 

 

 

We apologize for our recent video game pricing error and the incorrect information included in our follow up e-mail correspondence with you.

 

 

 

As we are always striving to provide a positive customer experience, we will be sending you a $10 electronic Gift Card toward a future purchase as an apology for your recent experience. (One Gift Card per affected customer; this card can only be used online at Walmart.com. Look for details in a separate email.)

 

 

 

As a reminder, your payment method was never charged for the canceled items. Any related authorization hold on your credit or debit card account will be released in accordance with your financial institution's holds policy. Please contact your financial institution for more information.

 

 

 

If you have any questions, please email us at [email protected].

 

 

 

 

 

Sincerely,

 

 

 

Customer Service at Walmart.com

 

www.walmart.com

 

[gezzmom70]

They sent me one too. I take back at least SOME of what I said about their customer service this week.

[com]

I also got this email.......it's not $30 off the video game, but it's something.

[LoveNcMountains]

I got one too, but I probably won't use it. That was the first time I had ever ordered from them.

[all4mykids]

I got this email too, but am wondering when the follow-up is going to come with the information in it.

[wifeymiller]

To: >

From: Walmart.com Gift Card

Sent: 19, Jan, 1:30 AM, 2008

Subject: Walmart.com bought a Walmart.com Online Gift Card for you! Card Amount: $10

Card Number:

PIN:

Hello

 

This Walmart.com Online Gift Card for $10 has been sent to you by Walmart.com for buying merchandise at Walmart.com. If you're a Sam's Club member, you can also use this Gift Card at samsclub.com.

 

The details of this Online Gift Card are below. Please save this email. It is the only record of your Gift Card information that you will receive. For your convenience, click "Save Card to Account" below to link this Gift Card to your account as soon as possible. The Gift Card information will be stored in your account for future online purchases.

 

 

 

Message from Walmart.com:

Thank you for your understanding regarding issues with your recent video game ordering experience. We value your business.

[wifeymiller]

I got one too, but I probably won't use it. That was the first time I had ever ordered from them.

You can forward your gift card number to me and I'll use it

[zooskoo]

I got the follow up email today with the gift card information, but it is not in a readable format???

[guilliam]

I got mine too.

[speeddiva]

I got mine also. I am happy that walmart.com has acknowledged the problem and offered an apology. The gift card was a happy surprise. :)

[Dclemfam]

If anyone received this from Walmart and are not going to use...can you please forward to me? Not a pity party but I am a single mama of an 8 year old and any help is greatly appreciated!

 

Thanks in advance.:)

[mbus]

I got mine also, so I guess I will have to order from walmart.com at least one more time.

[cre8kos4u]

We all knew the chances of the incorrect price going through was slim to none. Knowing walmart customer service I didn't expect anything, so I am VERY happy. I will gladly take an unwanted giftcard off your hands.

[dnvillane]

Anyone with an unwanted gift card number I would love to have it. Please PM me. My son has a game that he wanted to buy from Walmart (one piece for the Wii - I tried to get in on the deal but they had already frozen the items so you couldn't order:yuck:)