Fishboysmom Posted November 13, 2007 Posted November 13, 2007 Over 300 gifts $9.99 or less Use code SHIPFOR5 for $5 shipping on orders of $50 or more. Exp. Nov. 25,2007 THANKS 10% off 12/01/07 Excludes outlet items. HOLIDAY 10% off 12/15/07 Excludes outlet items. http://disneyshopping.go.com/webapp/wcs/stores/servlet/CategoryDisplay?catalogId=10002&storeId=10051&categoryId=13588&langId=-1&N=0&Ntk=p_categoryID&Ntt=13588&Nu=p_productID&CMP=EMC-eml&att=20071107DSIH Personalized Fleece Hoodie Jackets $9.99 each was $24.50 Many styles.http://i150.photobucket.com/albums/s104/FISHBOYSMOM2007/carjacket.jpghttp://disneyshopping.go.com/webapp/wcs/stores/servlet/DSISearch?Searchstr=fleece+hoodie+jacket+personalized&storeId=10051&catalogId=10002&categoryId=11776&langId=-1&Ntx=mode+matchallpartial&N=0&Nu=p_productID&Nr=&Ntk=All_Shopping&Ntt=fleece+hoodie+jacket+personalized&selectedOption=All+of+Disney+Shopping&D=fleece+hoodie+jacket+personalized&Dx=mode+matchallpartial&Dr=&Dn=0&lid=search_submit
mkeymse Posted November 14, 2007 Posted November 14, 2007 I ordered 9 items today and did not order any with personalization since they have now decided to charge $5 per item... Just the other day there was no mention of it on these exact hoodies! Anyway, i called the cs# and explained to them and they told me they are updating the system but when it comes back up anyone who ordered anything with personalization, they would go back and add $5 per item to the bill. When i said you could not go adding onto peoples charges after they get a confirmation.. they said that is what happens.... I then said, if i place another order now... can you cancel mine from before? no, i would have to wait.. hold up the $$ and pay to ship it back... can i cancel the order because i am unhappy.. no.. Thank goodness I looked... they had not carried over half my order for some reason... she added it on manually.. and comes up to a different total. Be careful... and I place at least an order a month with them.
Fishboysmom Posted November 14, 2007 Author Posted November 14, 2007 I ordered 9 items today and did not order any with personalization since they have now decided to charge $5 per item... Just the other day there was no mention of it on these exact hoodies! Anyway, i called the cs# and explained to them and they told me they are updating the system but when it comes back up anyone who ordered anything with personalization, they would go back and add $5 per item to the bill. When i said you could not go adding onto peoples charges after they get a confirmation.. they said that is what happens.... I then said, if i place another order now... can you cancel mine from before? no, i would have to wait.. hold up the $$ and pay to ship it back... can i cancel the order because i am unhappy.. no.. Thank goodness I looked... they had not carried over half my order for some reason... she added it on manually.. and comes up to a different total. Be careful... and I place at least an order a month with them.I am not quite sure I understand what happened to you but they cannot go back and charge customers for something they did not authorize. I do think they have the right to cancel orders.
shanni Posted November 14, 2007 Posted November 14, 2007 I ordered 9 items today and did not order any with personalization since they have now decided to charge $5 per item... Just the other day there was no mention of it on these exact hoodies! Anyway, i called the cs# and explained to them and they told me they are updating the system but when it comes back up anyone who ordered anything with personalization, they would go back and add $5 per item to the bill. When i said you could not go adding onto peoples charges after they get a confirmation.. they said that is what happens.... I then said, if i place another order now... can you cancel mine from before? no, i would have to wait.. hold up the $$ and pay to ship it back... can i cancel the order because i am unhappy.. no.. Thank goodness I looked... they had not carried over half my order for some reason... she added it on manually.. and comes up to a different total. Be careful... and I place at least an order a month with them.This is why I am a big advocate of virtual cc numbers, it's never a worry.
mkeymse Posted November 14, 2007 Posted November 14, 2007 I re-ordered everything again today... got a confirmation and no mention of any personalization fee.... so we'll see. They old me last night that when they process the order, they go back and add on the fees... That is what I kept saying was not possible... she kept insistig that is what they do. This time used my citibank mc... if i have any extra charges... I will dispute it! Oh, and used the 15% off instead....
amberjobryant Posted November 14, 2007 Posted November 14, 2007 I just ordered 5 hoodies and no extra was added for personalization, guess I will see when the invoice comes..........
amberjobryant Posted November 14, 2007 Posted November 14, 2007 I used my citimc too, so i guess i could dispute too.........
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