wifeymiller Posted January 30, 2007 Share Posted January 30, 2007 I ordered some fabrics on their clearance last week. Has anyone heard anything about your orders? I haven't. Link to comment Share on other sites More sharing options...
dgagnon Posted January 30, 2007 Share Posted January 30, 2007 Have you received your email that it has shipped? It took about a week after I got the shipped email. Hope that helps Heidi Link to comment Share on other sites More sharing options...
wifeymiller Posted January 30, 2007 Author Share Posted January 30, 2007 I haven't received anything from them. I've never ordered on-line from Hancock. Does it usually take them a week to ship? Link to comment Share on other sites More sharing options...
dgagnon Posted January 30, 2007 Share Posted January 30, 2007 I placed my order and got a confirmation the next day on the 16 I then received a shipping email that told me my order shipped on the 22 This was the first time I had ordered with them. I have listed the beginning of the confirmation email that they sent it included my confirmation number and my entire order perhaps you should call them and make sure the order was processed. Thank you for placing an order with Hancock Fabrics! If you have any questions or comments, please contact our Customer Service Department at 877-FABRICS (877-322-7427), or email us at [email protected]. Your order confirmation is below, and thank you again for your business. Sincerely, Hancock Fabrics Link to comment Share on other sites More sharing options...
wifeymiller Posted January 30, 2007 Author Share Posted January 30, 2007 Thanks! Link to comment Share on other sites More sharing options...
matchbox20girl Posted January 31, 2007 Share Posted January 31, 2007 I placed my order on the 24th, received confirmation on the 24th, and just received shipping notification today on the 30th. I'd say they're a little slow. Last time I ordered they were slow, too. Link to comment Share on other sites More sharing options...
matchbox20girl Posted February 2, 2007 Share Posted February 2, 2007 Did you receive your order yet? I got my shipping notification email 2 days ago...order came today though. Maybe their notification dept is understaffed. Link to comment Share on other sites More sharing options...
wifeymiller Posted February 3, 2007 Author Share Posted February 3, 2007 Still haven't received it. E-mailed customer service and was told the order would ship by the 31st, still haven't received shipping notification e-mailed them again yesterday, too bad they've lost a customer at this point. i'm waiting on that shipment so I can finish up a baby gift! Link to comment Share on other sites More sharing options...
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