lx570 Posted December 4, 2014 Posted December 4, 2014 Ok.. we put threw 2 online orders ($90 kohls cash) this last black friday. The follow up orders stated we will be recieving kohls cash via email within 48 hrs. We never recieved email. Wife then called after 4 calls we had them honor it. Ok problem solved for us , but co worker went into kohls at kiosk to place order.. there kohls associate stated they wouldnt honor online kohls cash due to internal corporate email telling them not to... (apparently people were purchasing items in store at kiosk (while printing kohls cash at customer service) then going home and cancelling as soon as they got home, thus keeping kohls cash for free. Now kohls waited to do this on black friday? I find it rather disingenuous of them. anybody else out there having issues with recouping online kohls cash?.
momlori Posted December 4, 2014 Posted December 4, 2014 I just purchased another order last night and used my Kohls cash with no problems. The original Kohls cash came from on line orders
bribri25 Posted December 5, 2014 Posted December 5, 2014 I've used $15 of my $90 KC from BF week already with no problem. Both earning and redemption were from online orders.
Recommended Posts