tjredsox4 Posted November 24, 2014 Posted November 24, 2014 Thank you for the shirt and goodies Brad. My daughter took the shirt. 1
sc98mel Posted November 24, 2014 Posted November 24, 2014 I checked my tracking numbers from Represent.com again this morning. Still no movement, just showing label has been created/ready for pickup. I called UPS customer service and asked a few questions, like when should I see a scan on these/ when should they be delivered, etc. Not looking good. UPS customer service said that there should be a origin scan (arrival at UPS facility) within 24 hours, of course there isn't one. Second, due to it being shipped UPS Surepost, UPS transfers it to the USPS in your hometown to complete the delivery. She stated that she's seen the post office take up to an additional week to deliver those packages. Total bummer. Was really looking forward to the hoodie now that I've moved to a colder place for my crazy shopping ventures. I will still be wearing my older GD t-shirts though...under other layers!
tjredsox4 Posted November 24, 2014 Posted November 24, 2014 One of my orders from represent.com is out for delivery today with USPS, the other from UPS says expected delivery date Wednesday. I ordered at two different times which is why they are different.
Bopeep Posted November 24, 2014 Posted November 24, 2014 both of my orders show "out for delivery" today. I had them delivered to my office though, and I'm not there, so I can't confirm.
Pepper_Mint_Tea Posted November 25, 2014 Posted November 25, 2014 I got my BF shirt in the mail with additional Goodies !!! LolLove the Coin bag & I must say I don't have any tattoos. You better Believe thanks to Brad I will be wearing my 1st tat on BF So happppyy !!!!!!! Thank you Brad !!!You rock !!
delphernina Posted November 25, 2014 Posted November 25, 2014 Got my shirt and goodies today! Love it! Will be wearing it on Thursday!
gabrielaerojas Posted November 25, 2014 Posted November 25, 2014 I got my tshirt today!!! The one I won in the last contest!!! Thanks Brad!!! Love the little coin purse, the calendars and the tattoos!!!! :-) u r da best!!!
Brad Posted November 25, 2014 Author Posted November 25, 2014 I checked my tracking numbers from Represent.com again this morning. Still no movement, just showing label has been created/ready for pickup. I called UPS customer service and asked a few questions, like when should I see a scan on these/ when should they be delivered, etc. Not looking good. UPS customer service said that there should be a origin scan (arrival at UPS facility) within 24 hours, of course there isn't one. Second, due to it being shipped UPS Surepost, UPS transfers it to the USPS in your hometown to complete the delivery. She stated that she's seen the post office take up to an additional week to deliver those packages. Total bummer. Was really looking forward to the hoodie now that I've moved to a colder place for my crazy shopping ventures. I will still be wearing my older GD t-shirts though...under other layers!Same here. I placed a big order for a bunch of friends/relatives and no movement from UPS. Never again, Represent.
Bobbi0125 Posted November 25, 2014 Posted November 25, 2014 (edited) I'm so excited, I received my shirt and I absolutely love it and all the goodies that came along! Thank you Brad and Stationchief for all the great work you do at GottaDeal.com. It is by far one of my FAVORITE sites and I use it all year long! <3After I pulled everything out I realized there was one more "prize" for me! I received an Amazon.com code! You guys ROCK! Black Friday HERE I COME!!! Edited November 25, 2014 by Bobbi0125 2
Bopeep Posted November 25, 2014 Posted November 25, 2014 (edited) I received both of my Represent orders via USPS yesterday. Fingers crossed that everyone's come in, and they just have the wrong tracking #s listed or something! Edited November 25, 2014 by Bopeep 1
julz0420 Posted November 25, 2014 Posted November 25, 2014 I don't think I even got a tracking number from them!
Brad Posted November 25, 2014 Author Posted November 25, 2014 I don't think I even got a tracking number from them! Your initial order confirmation should have a link to track the status of your order.
premiumchip Posted November 25, 2014 Posted November 25, 2014 I ordered a shirt from Represent and today is Tuesday the 25th and it still has not arrived. What do we do if the shirt does not arrive in time for BF? They are kinda useless if you can't wear them on BF. I have emailed Represent twice. Does anyone have a phone number for them?
riven3d Posted November 25, 2014 Posted November 25, 2014 I posted a phone number somewhere here in the thread
hack2222 Posted November 25, 2014 Posted November 25, 2014 (edited) found this one their FB page Phone(323) 456-1000 if anybody wants to call them let others know if you get anywhere I'm just going to call my credit card company and call it a fraudulent business transaction. Edited November 25, 2014 by hack2222
catholicbride11 Posted November 25, 2014 Posted November 25, 2014 No shirt from represent yet but did get the one I won from Brad
Brad Posted November 25, 2014 Author Posted November 25, 2014 The latest update I got from them 3 hours ago: "Thanks so much for checking in. We have contacted our printing facility about any orders that don’t seem to have tracking updates and they are looking into it. As soon as we receive a response from them, I will be sure to contact you immediately. So very sorry for the inconvenience. I’ll be in touch soon." Here's what I'm going to do. This Represent.com company is awful and we're never going to use them again. I'd heard good things about them, but that doesn't help us get our shirts in time.So if anyone ordered one or more shirts from Represent and doesn't get them by Thanksgiving, send me a PM here on the forum with your shipping tracking number (you can get it from your order status page which you can access from the e-mail they sent when you placed your order).Once I verify that you, like myself and everyone I bought shirts for, were screwed over by Represent, I'll put you down for a free t-shirt next year. You won't have to win one or buy one. Next year I'll go back to selling them myself. It's more work for me but I guess we can't trust someone else to do it for us.
sc98mel Posted November 26, 2014 Posted November 26, 2014 After 2 emails and a message to them on Facebook, here's the response I received. Jennifer replied:Hi Melissa, I’m so, so sorry for the delay in your shipping. The lack of tracking indicates that it might have gotten lost in transit from our printers. We’ve let them know, though, and are waiting to see if they have the inventory to get replacements overnighted to you. We understand that this is a time sensitive order and are doing everything possible to get your items to you tomorrow! Best,Jennifer
pogiporkchop Posted November 26, 2014 Posted November 26, 2014 I am willing to give the shirt I won, size XL, to someone who ordered and hasn't received yet. 1
riven3d Posted November 26, 2014 Posted November 26, 2014 I am willing to give the shirt I won, size XL, to someone who ordered and hasn't received yet.with it being this late unless they live near you they wouldnt get it in time, but its nice of you to offer
misstaken Posted November 26, 2014 Posted November 26, 2014 (edited) I'm offering mine too. Size L...if you live in WI or Northern IL and didn't get your shirt, let me know. If you're in the Milwaukee-ish area, I'd even be willing to meet you somewhere and you could just skip the mail altogether. I can just wear my old one this year! Edited November 26, 2014 by misstaken 1
hack2222 Posted November 26, 2014 Posted November 26, 2014 would this site be any better http://www.customink.com/ I'm sending u a pm.
Brad Posted November 26, 2014 Author Posted November 26, 2014 Just got an e-mail: Hi Brad,So sorry for the delay. I have an update for you from our printers. They’ve confirmed that they sent your order out on Wednesday, so unfortunately it seems that your package was somehow mishandled between their facility and the post. They’ve just overnighted your package to you with the tracking number . You will receive your package tomorrow.Unfortunately there will be one Medium heather grey hoodie missing from your order, as they did not have that spare in their inventory. I’m so sorry for the inconvenience. As soon as you respond, I can of course refund that from your order.Again, I apologize for any and all inconveniences, and please let me know if you have any further questions or concerns.Best,Maria Anyone else get something similar?
pogiporkchop Posted November 26, 2014 Posted November 26, 2014 with it being this late unless they live near you they wouldnt get it in time, but its nice of you to offerOvernight shipping would get it there on Turkey Day
momlori Posted November 26, 2014 Posted November 26, 2014 I received my shirt from the last contest. Thanks Brad
sc98mel Posted November 26, 2014 Posted November 26, 2014 Just got an e-mail: Anyone else get something similar?I received an email stating that they were going to contact the printer and see if they had replacements for me, but I have not heard back from them yet.
Brad Posted November 26, 2014 Author Posted November 26, 2014 Got my overnighted shipment from Represent about an hour ago. If your order is still pending, you should contact them again. I'm sure they would let you cancel the order if you'd like if it hasn't shipped, otherwise they could probably overnight it as they've done with a few of our orders after we contacted them multiple times. Despite their attempts to get us our shirts, we still won't be working with them again and I apologize on behalf of them for those of you who don't have your shirts for tomorrow/Friday. As I posted above, please PM me if you didn't get your shirt on time and I'll send you a 2015 shirt next year free of charge. 4
j2wice Posted November 27, 2014 Posted November 27, 2014 (edited) Got my shirts from Represent via postal service today. Thanks Brad for doing this again sorry for the headache they caused. Love our pink gotta deal shirts! edit: After opening the awesome pink shirts we got 2XL's and not XL's we just made them lounge around the house shirts while we shopped online and wore our other Black Friday shirts from last year to the stores on Friday. Regardless had lots of people ask about Gottadeal.com which is the most important. Edited December 1, 2014 by j2wice 1
Pepper_Mint_Tea Posted November 27, 2014 Posted November 27, 2014 (edited) Wow that's amazing how unorganized they are & a little disappointing how they have you hanging from a tread & a prayer to get your shirts on by the actual shopping day (. At least we all know now never to do bussiness with them. I never placed an order but I feel for each & every one of you who, had to deal with it all. I would of lost my nerve all the way thinking if I did not get my shirt on time. Represent shame on you !!!! Edited November 27, 2014 by Pepper_Mint_Tea
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