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TRU POlicy on Returns

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#1 rgb  OFFLINE  



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Posted Dec 27, 2005 - 8:31 pm

Does anyone know TRU's policy on returns? Will they give you a store credit if you don't have the receipt? Thanks for any info.

#2 mpmama2re  OFFLINE  



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Posted Dec 27, 2005 - 9:29 pm

I called them today about this and they told me that if it's electronics they will not take it back without a receipt. Other items, I'm not sure about but others have said that they will give you giftcards in the amount of your return.

#3 JediBaja  OFFLINE  



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Posted Dec 27, 2005 - 10:39 pm

Without a receipt, you will receive store credit for items (non-electronics) at its sale price within the last 30 days. With a gift receipt, you will also get store credit for an item, but at the price the gift giver paid for it.

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