peifgirl Posted November 10, 2011 Share Posted November 10, 2011 If you are doing their Skylander's promotion with your "R" rewards card check your account. My did not give me credit for every item I purchased. Also I bought the guide and it rang up on my rewards account as something else completely. I called and they sent my "case" to corporate so I am waiting to hear back. I spent $120 in stuff so I know I hit their $100 mark to get the free figurine. The promotion runs 10/30-12/24. I am sorry if this is in the wrong area I didn't know where it should go. Link to comment Share on other sites More sharing options...
Kim3498 Posted November 10, 2011 Share Posted November 10, 2011 If you are doing their Skylander's promotion with your "R" rewards card check your account. My did not give me credit for every item I purchased. Also I bought the guide and it rang up on my rewards account as something else completely. I called and they sent my "case" to corporate so I am waiting to hear back. I spent $120 in stuff so I know I hit their $100 mark to get the free figurine. The promotion runs 10/30-12/24. I am sorry if this is in the wrong area I didn't know where it should go.Geez, what is their problem? I had the same thing happen to me when I bought mine. I bought when they had all video games's at buy 2 get 1 free, and get a free figurine with purchase of $120.00. I bought 2 of the starter sets (one for DS and other for nephew) and since there is no other game out that DS wanted I chose for the free one a 3 pack figureset. It rang up correctly but once the cashier rang up the free single figure it charged me for the 3 pack. Luckily I noticed it before I left the store and the cashier in Electronics dept fixed it then and there. I must admit my local TRU has great customer service. Link to comment Share on other sites More sharing options...
peifgirl Posted November 11, 2011 Author Share Posted November 11, 2011 No mine rang up correctly at the register. I am talking about the figurine you will get for free after spending $100 on Skylander merchandise. Not the b2g1 sale. Link to comment Share on other sites More sharing options...
Kim3498 Posted November 11, 2011 Share Posted November 11, 2011 No mine rang up correctly at the register. I am talking about the figurine you will get for free after spending $100 on Skylander merchandise. Not the b2g1 sale.Yeah, I know what your talking about. You got a free single figure with that sale too, if you spent over $120.00. It took off the single figure and charged me for the 3 pack. I was suppose to get a free 3 pack and free single. They fixed it as soon as they realized what happened. Link to comment Share on other sites More sharing options...
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